The Managed Services OpportunitySeveral market factors have come together to make the timing and need for Managed Services, and Cloud Initiatives, a natural next-step for the industry. While many companies are optimistic about this "adjacent" opportunity, it does require planning and execution in order to be successful. Our cover story on this exciting market is one of those "not-to-be-missed" articles that is full of insightful, useful information that you'll want to digest and apply. Read all the fine articles in our first issue for 2012 - including new ways to look at compensation for service techs, if they should sell, how to use social networking to build relationships, and ways to communicate your company's value proposition to help sell its services. Read these and more inside our January issue. Click here to read more