SMBs Looking for Managed Services1 Oct, 2012
Custom tailoring managed services for your clients is a lot like repainting the landscape on a decnt piece of art; it takes courage and a well-thought out plan. To get started you will need to decide on what current services to keep and what to cut away, re-evaluating your business model in order for your company to commit to providing “its version” of managed services to its clients.
At a time when tight budgets mean IT staffs must do more with less, new technology initiatives often don’t get off the ground. Although it may demand additional learning on your part, MS will give your clients access to vital technology advances that they truly can rely on within an affordable budget, especially if you offer flexible pricing. Though many believe real managed services are designed for large companies, savvy dealers and VARS are increasingly adapting MS to serve small-to mid-sized clients, retooling products and services to match SMBs’ needs. If you approach MS strategically, your contribution to your clients’ success will boost your own.
In addition to broadening your scope of services to generate more revenue, and outreach, your success depends not only on choosing services that will be in demand by clients, but selecting those you can deliver on as well as – or better – than your competitors. Know what you are able to support and manage; what the requirements are, the ongoing maintenance, assessment determinates, hardware and software installation / configuration, remote systems, network security, and when to outsource IT services where needed. Create a good plan then set it into motion. And, look to imageSource for credible information (and the annual ITEX Expo & Conference) to help you cement it, with quality strategies explained from the best experts in our business. Read on!