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May 2, 2016
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Winning in Business  

Success is gauged in many ways, but one thing is for sure, when your peers recognize you for excellence or tap you for being “outstanding in business performance” then that merits applause and acclaim. Thus our cover story reveals why imageSource voted Marco “Dealer of the Year” and for “Outstanding Leadership in Customer Engagement,” awarding them two Perfect Image Awards at this year’s ITEX event. This interesting profile on the award-winning organization is inspiring, and may get you thinking of taking further key steps to ramp up your own company, in your own way.

In addition, learn the latest on adopting wide-format, how Braden Office Systems walked away with their own PIA award, how recruiting is the initial element to enhancing sales, how not to fumble document security, and so much more in our May issue. As usual, enjoy the read!

Sand Sinclair, Editor-in-Chief

Perfect Image Award Winner for Dealer of the Year – MARCO  
Recently awarded imageSource Magazine's Perfect Image Award for the coveted 2016 Dealer of the Year, the company states that if there is one word that sums up Marco's recent performance in the marketplace, it's growth.
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Can BPA Help You Grow Your Business?  
Did you know that one of the most records-intense parts of the business also has a low adoption of digital automation? As such, it represents a fantastic business opportunity for you.
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Optimizing Your Business Process and Technology Plan  
Digital leaders today are facing some key challenges around business process and technology. Meaning that changes or innovation with Technology can and will change the way people and organizations will work and function.
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The Winning Dealership of Braden Business Systems  
Braden Business Systems, a national award-winning and industry leading office technology solutions provider, helps companies large and small optimize processes, accelerate growth, and drive profits with a robust array of business equipment and services.
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Toshiba and DocuWare: Implementing Best Practices for Their Clients and Themselves  
Toshiba Business Solutions implemented DocuWare to manage sales orders from origination through payment. By staying true to their "Best Practices" focus, the company developed a seamless workflow that improved cash flow by $4 million a month and saved $1.25 million annually by streamlining the management and access of information while gaining the ability to develop real time business metrics.
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What Now? New Approaches to Profit in Business  
Over the last few years, many dealers have been doing quite well, growing revenue and profits despite an industry that is shrinking. So how do successful dealers do it? They have a well-developed business plan, a solid team in place, and they execute well.
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Finding Good Employees  
The question I am asked most often by far is, "Can you find me good sales people?" The mere fact that this is the most frequent request I get points to the fact that many dealerships struggle with recruiting.
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Making the Jump into Wide-Format Printing  
With an ever-changing marketplace and evolving customer needs, BTA dealers are always looking for new technologies to complement their existing lines of business and introduce new revenue-generating opportunities.
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Are You Defining Success Correctly?  
Recently, I was engaged in a debate with someone in one of my training classes. The salesman that engaged me was a good guy; well intentioned, but like a lot of salespeople, he'd been trained to use some bad techniques.
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Document Security – Don't Fumble on the Last Yard  
Much has been written about the importance of securing data in the enterprise. Organizations have implemented policies and spent untold millions of dollars to ensure the security and privacy of sensitive information. And yet, the risk of a leak of information is still possible within the walls of every company.
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Removing Obstacles to Digital Transformation  
Digital transformation. We've all heard it before. It was the buzz word of 2015, and 2016 won't be any different. Everyone – from enterprises to small businesses, and from government agencies to healthcare providers – is experiencing some sort of digital evolution, thanks to the infiltration of technology in our everyday lives.
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Market Place
• Increasing Service Margins by Properly Managing Inventory  (Source: Whitepaper Sponsored by BEI)
• Effective Technician Expectation and Goal Setting  (Source: Webinar Sponsored by BEI)
• Are You Missing the Business Process Management Opportunity?  (Source: Whitepaper Sponsored by Digitech)
• How Can Machine Learning Help You Leverage Big Data for Big Profits?  (Source: Whitepaper Sponsored by Digitech)
• Managed Services Corner  (Source: Managed Services)
• Document Management and Workflow Corner  (Source: Sponsored by Epson )


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