imageSource Digital Edition - April 2012

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MSE-Micro Solutions Enterprises
MSE-Micro Solutions Enterprises
Nuworld Business Systems
Nuworld Business Systems
Miracle Service by Nexent Innovations
Nexent Innovations
Printer Essentials
Printer Essentials
Hytec Dealer Services
Hytec Dealer Services
Parrot Distributing, Inc.
Parrot Distributing, Inc.
NWRS Nation Wide Repair Service, Inc.
NWRS Nation Wide Repair Service, Inc.
Greater Philadelphia Equipment
Greater Philadelphia Equipment
BEI Services, Inc
BEI Services, Inc
MaxxVault
MaxxVault

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Digital Gateway/e-automate
Digital Gateway
GreatAmerica Leasing
GreatAmerica Leasing
OKI Printing Solutions - MFP Division
OKI Printing Solutions - MFP Division
DocuWare
DocuWare
PrintFleet Inc.
PrintFleet Inc.
FM Audit
FM Audit
Toshiba
Toshiba
MWA Intelligence, Inc.
MWA Intelligence, Inc.
imageSource Magazine
April 2012 Digital Edition
Industry Opportunities Abound
Without question, with all the recent developments in technology to enhance our business, including the great features on smartphones, tablets and innovative laptops, it has revolutionized the way we communicate doing business today. And as the document management industry dives deeper into this "age of gizmos and gadgets," it is important for mobile data capture and the cloud to be viewed as natural extensions to the information processing infrastructure. This issue's cover article will enlighten you while acknowledging that several market factors have come together to make the timing and need for these products and initiatives, a natural next-step for the industry.

In addition, this is "ITEX month" - where the annual expo and conference opens its doors at The Mirage in Vegas. It's all here and more inside this issue.

imageSource March 2012 issue
Click on the Image Above to Read the Digital Flip Book or
Click on the Articles Below:


ITEX 2012
Cover Story
The Rise of Mobile Data Capture and the Cloud in Document Management
 

by Dean Tang, CEO, ABBYY
Historically, document management has been a business process dominated by scanners and computers. For the past couple of decades, this worked perfectly. The office was where data was generated, and where employees worked from, making a closed ecosystem sufficient. However, the way businesses operate has changed dramatically over the last few years. Recent developments in the technology of smartphones, tablets, ultrabooks and laptops, have revolutionized the way businesses communicate, and the expectations and services employees require. As the document management industry dives deeper into this age of gizmos and gadgets, it is important for mobile data capture and the cloud to be viewed as natural extensions to the information processing infrastructure.
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Cyber Solutions
Virtualization Comes to Enterprise Printing
 

by Arron Fu, UniPrint
It starts with “Where is the document I printed?!” Or “Which printer did I print to?!” And “My computer isn’t connected to the printer closest to me?!” Sound familiar? So let’s examine the increasing role that virtualization plays in changing the face of enterprise printing environments today. Virtualization is not new to the enterprise IT world. Across the industry, virtualization technology has revolutionized storage, business intelligence and enterprise resource planning processes. The reason virtualization works so well in these scenarios is simple: they are multi-element environments which are central to business efficiency and they are often located disparately across an enterprise.
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Business Planning
Use Service Management Software to Enhance Business Intelligence
 

by Rob Sombach, Nexent Innovations
Businesses are drowning in data - oceans of data. To deal with this issue, a growing number of enterprises are harnessing Business Intelligence (BI) to transform data and information into actionable knowledge.
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Vendor Profile
What's New At Accutech Data Supplies
 

by Sand Sinclair, Editor, imageSource
First, a little company background: Accutech Data Supplies is a traditional wholesale distributor of data storage media, imaging supplies, and consumer electronics. Since their inception in 1992, they have worked closely with top industry manufacturers and offer more than 5,000 different products.
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Business Solutions
CRM Trends for 2012 that Drive Success
 

by Harry Shaughnessy, Relevent CRM
CRM (Customer Relationship Management) software is not a new phenomenon…but the way people take advantage of its many functions continues to evolve. In the past CRM has been seen as a complex contact and activity list, but users are beginning to take it more seriously as the robust sales and marketing tool that it really is. This software is a substantial central repository for all things client; and upcoming trends are demonstrating the power that CRM can have in really getting to know your customers.
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Technology Solutions
Five Ways Embedded Chips Will Affect Average Americans
 

by Dr. Satwant Kaur, Hewlet-Packard
Okay, what are Embedded Chips and their function? These chips are embedded inside the printed circuit board (PCB) rather than surface-mount devices of the past. Embedded Chips can now be placed inside PCB since cutting edge technologies have enabled smaller sized chips as thin as the width of a human hair. So, now, many things that were never tied to computing in the past are now finding great value by incorporating Embedded Chips. What does it mean for the “Average American?”
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Business Strategies
Principles of Leadership and Management Success
 

by Team of Strategy Development
Leaders ask themselves these questions: Who am I? Who are we? Where are we going? Who do we want to be? The answers will vary by person, but they will all center on one common element: people. People lead and follow, plan and execute, dream and encourage. Regardless the state-of-the-art products and solutions a business has to offer, nothing gets accomplished without good leaders guiding people.
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Service Department
Shedding Light On the Service Cost Variables of MPS
 

by Sarah Henderson, West Point Products
The promised lure of the fortune that Managed Print Services programs can offer has resulted in explosive growth of programs across multiple channels. But all too often, after a program steps into the spotlight, stage fright can inhibit the execution of services from performing in tune. One of the key areas where MPS programs can struggle is service delivery.
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Bottom Line
Successful Trade Shows
 

by Jim Kahrs, Prosperity Plus
As spring approaches we are entering trade show “season.” And you’ve (or your vendors/manufacturers) have signed up for a booth at an upcoming trade show such as ITEX. The event promises to have good prospects in attendance, but what makes for excellent results and a good experience?
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