imageSource Digital Edition - February 2013

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ImageSource Digital Edition

It’s Show Time!

This issue’s cover story says it all. The always anticipated ITEX Conference and Expo, a premier event for the office channel, is set to deliver a wide array of diversity in actionable solutions and services for its 2013 show at the RIO Las Vegas Hotel & Casino in April. Forget “what happens in Vegas stays in Vegas” thinking as ITEX delivers new tools to return home with and implement for optimal business renewal. Dealers, resellers, MSP’s, VARs, and the multi-business providers in the office markets can expect to learn just what to do to advance, expand and evolve their organizations.

Of course there are plenty of additional articles on a host of topics to intrigue and inform you; from funding the convergence in technology, printing to glass tablets, document management in the cloud, and how dealers relate to the concept “survival of the fittest” today. It’s all here and much more. *And while you’re at it, next month look for our newly formatted imageSource digital issue created for timelier and easier accessibility. It’s innovative and informative with a trendsetting spin you’ll not want to miss.

Enjoy the read!

imageSource February 2013 issue
Click on the Image Above to Read the Digital Flip Book or
Click on the Articles Below:

Cover Story
Advance. Expand. Evolve. ITEX Has the Playbook.

by Sand Sinclair, ITEX Conference Director
They say “what happens in Vegas, stays in Vegas” - but not at ITEX. Innovative ideas followed by concrete solutions are meant to take back home and immediately implement. Dealers, Resellers, MSPs, VARs and multiple business providers in the office markets can expect to learn just what to do to advance, expand and evolve their business organizations. ITEX 2013 showcases all aspects of the evolving office market and the growing influence of IT services. The best new tools for the taking are here, with focused education tracks to help you tackle today’s critical challenges. Yes, ITEX has the latest playbook to prosper.
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IT Talk
Selling “IT”

by Eric M. Stavola
This demand allows for sales staff to implement different talk tracks and allows for added revenue opportunities in sales of services, software, and hardware sales. However in order to reach that pinnacle, no matter how you shape it there is no getting around selling to “IT”.
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Up Close & Personal
Top Lessons Learned in Building My Managed Services/Managed IT Services Biz

by David Pohlman
Three years ago, GreatAmerica identified a customer need for assistance in getting into managed IT services, and invested in building Collabrance, LLC, a Master Managed Services Provider (MMSP). To date, we’ve worked with many dealers that have partnered with Collabrance, and we have seen the opportunities and challenges dealers face with managed IT. If the office equipment industry is going to generate growth for years to come, having dealers become successful offering managed IT services is crucial. To help with that, we thought we’d share a few of the top lessons learned. While there are a host of other top lessons, we’ve noticed a few common themes amongst many office equipment dealers in building their managed IT businesses successfully.
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Biz Briefs
Faster Business Processes with 9 Big Advantages of Cloud Distributed Capture

by Paul Szemplinski
A Cloud-based distributed capture system is all about lubricating business processes for faster processing, access and decision-making.
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Bulletin Board
Bulletin Board: “Surviving just a little bit longer is not a strategy.”

by David C. Ramos
The Manage Print Services market, according to one analyst group, was forecasted to grow at a CAGR of 20.62 percent over the period 2011-2015. And unless you’ve been living under a rock, you have heard of Managed IT Services and the many options for entering that space.
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Technology Solutions
Mobile Printing for a Mobile Workforce

by Dr. Satwant Kaur
As always, imageSource looks to Dr. Satwant Kaur, First Lady of Emerging Technologies, to share cutting edge technology advances, concepts, and opportunities with our readers. In this month’s interview she addresses the emerging technologies around Mobile Printing, as demand increases due to a rapidly growing mobile workforce.
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Service Department
Are You Being Attacked by an MPS “Super Villain” From Within?

by Sarah Henderson
Wouldn’t it be great if life were like the movies and dealerships could call on a group of super heroes to swoop in and solve problems they may face with Managed Print Services (MPS) or other program implementations? That was my epiphany recently when I discussed with a dealer their frustration surrounding the execution of MPS. While I was able to offer solutions to many of the operational issues this dealer was facing, I was not able to provide a solution to address the inability or lack of desire among the dealer’s personnel to implement and execute.
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Business Planning
Document Management in the Cloud

by Thomas Schneck
SaaS drastically reduces the maintenance and costs needed to run a solution: from an online document management provider’s website, you can get started in minutes – no hardware or installation required for the initial set up or for any upgrades in the future. Welcomed news to your customer’s IT and finance department!
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