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imageSource Magazine
January 2012 Digital Edition |
The Managed Services Opportunity
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| Several market factors have come together to make the timing and need for Managed Services, and Cloud Initiatives, a natural next-step for the industry. While many companies are optimistic about this "adjacent" opportunity, it does require planning and execution in order to be successful. Our cover story on this exciting market is one of those "not-to-be-missed" articles that is full of insightful, useful information that you'll want to digest and apply. Read all the fine articles in our first issue for 2012 - including new ways to look at compensation for service techs, if they should sell, how to use social networking to build relationships, and ways to communicate your company's value proposition to help sell its services. Read these and more inside our January issue. Happy New Year! |
Click on the Image Above to Read the Digital Flip Book or
Click on the Articles Below: |
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Cover Story |
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Managed Network Services: Entry to the Cloud
by Mitch Morgan, Growth Achievement Partners
The Managed Services opportunity represents for many dealers, a “right place, right time” opportunity to expand their business. Several market factors have come together to make the timing a natural next-step for the industry. While many companies are optimistic about this “adjacent” opportunity, it does require planning and execution in order to be successful.
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Up Close & Personal |
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First Lady of Emerging Technologies
by Dr. Satwant Kaur, Technology Consultant
Dr. Kaur, or Satwant, as she often prefers to be called, has served as Faculty in Computers Science & Engineering at Indian Institute of Technology and for the Electrical Engineering Department at Idaho State University where she serves on the Engineering Advisory Board & is IEEE Vice Chair. She also attended the American Heritage University of California (Business School) and is a distinguished member of the Coleman Research Group Executive Forum. Satwant received her Doctorate in Mobile IP technologies from Oakland University, Michigan, and a Bachelor of Technology in Electrical Engineering with Distinction from IIT, Delhi.
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The Frontline |
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New Techonologies, MPS, Benefit Banking Industry
The numbers are telling. According to a recent business study, document generation costs account for between 1% and 3% of a company’s bottom line…and, for the banking industry, that rate is often higher given inherent paper usage and inter-branch communication.
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IT Talk |
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Social Media is being About... Being Social
by Corey Smith, Dealer Marketing Systems
The other day I heard, “I need help building a social media strategy.” To that question I responded, “Tell me a little about your social strategy for your company.” I received a blank stare, because of course, they did not have a social strategy for their company at all.
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Biz Briefs |
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Should Service Technicians Sell?
by Steve Geishirt, Parts Now!
While the country debates Democrat or Republican, Liberal or Conservative, Socialism or Capitalism, you can add one more to the list. Should service technicians sell or just focus on service? At first look, this may not seem like a hot issue, but get a couple of service managers or VPs of service together and the varied opinions are strong.
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Business Solutions |
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The Solutions Summit Successfully Delivered!
The positive impact of a successful event in the industry is something to cheer about in today’s “new world” economy. Specifically, the annual Solutions Summit, a uniquely formatted event that has become a credible venue for C-level participants that wish to engage in a series of general session presentations, one-on-one meetings with VIP attendees and sponsors, and where informative case studies are presented in a board room format, all providing exceptional networking opportunities.
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Technology Solutions |
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New Voice, New Vision, New Alliance: Technology United
by Sand Sinclair, Editor, imageSource Magazine
To many in the office technology markets, it comes as no surprise that charismatic President and CEO of MWA Intelligence, Mike Stramaglio, has recently “united” a team of impressive technology organizations to form a strategic hub alliance - to innovatively engage in business through membership in Technology United
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Service Department |
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Performance Based Technician Compensation Really Works!
by Stacey Romak, BEI Services
Have you ever stopped to consider what motivates Service Technicians to be productive and to perform the utmost quality service calls on a daily basis? If you have, all you need to do is follow the money! How a technician is compensated can heavily determine the quality of work performed by and for your company.
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Business Planning |
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Speaking the Language of Business
by David Ramos, Strategy Development, Inc
To make a technology sale in these times of shrinking IT budgets and increased competition for available funds, technology vendors need to communicate a value proposition that rises to the top of projects from which a CFO will select. What constitutes a true value proposition that sells in these trying times? A true value proposition is focused on the issues companies face on a daily, weekly, and monthly basis.
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