imageSource Digital Edition - January 2012

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MSE-Micro Solutions Enterprises
MSE-Micro Solutions Enterprises
Nuworld Business Systems
NuWorld Business Systems
Miracle Service by Nexent Innovations
Nexent Innovations
Printer Essentials
Printer Essentials
ITEX National Expo & Conference
ITEX National Expo & Conference
Hytec Dealer Services
Hytec Dealer Services
Printer Parts Exchange
Printer Parts Exchange
Parrot Distributing, Inc.
Parrot Distributing
ESP - Real Power Protection
ESP Electronics
NWRS Nation Wide Repair Service, Inc.
NWRS Nation Wide Repair Service
Greater Philadelphia Equipment
Greater Philadelphia Equipment
MaxxVault
MaxxVault
BEI Services, Inc
BEI Services, Inc

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Digital Gateway/e-automate
Digital Gateway
ECi OMD & La Crosse
ECi
West Point Products
West Point Products
GreatAmerica Leasing
GreatAmerica Leasing
OKI Printing Solutions - MFP Division
OKI
DocuWare
DocuWare
PrintFleet Inc.
PrintFleet Inc.
FM Audit
FM Audit
Toshiba
Toshiba
MWA Intelligence, Inc.
MWAi
eReplacements LLC
eReplacements LLC
imageSource Magazine
January 2012 Digital Edition
The Managed Services Opportunity
Several market factors have come together to make the timing and need for Managed Services, and Cloud Initiatives, a natural next-step for the industry. While many companies are optimistic about this "adjacent" opportunity, it does require planning and execution in order to be successful. Our cover story on this exciting market is one of those "not-to-be-missed" articles that is full of insightful, useful information that you'll want to digest and apply. Read all the fine articles in our first issue for 2012 - including new ways to look at compensation for service techs, if they should sell, how to use social networking to build relationships, and ways to communicate your company's value proposition to help sell its services. Read these and more inside our January issue. Happy New Year!
imageSource Magazine January 2012 Issue
Click on the Image Above to Read the Digital Flip Book or
Click on the Articles Below:

ITEX 2012

 

Cover Story
Managed Network Services: Entry to the Cloud
 

by Mitch Morgan, Growth Achievement Partners
The Managed Services opportunity represents for many dealers, a “right place, right time” opportunity to expand their business. Several market factors have come together to make the timing a natural next-step for the industry. While many companies are optimistic about this “adjacent” opportunity, it does require planning and execution in order to be successful.
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Up Close & Personal
First Lady of Emerging Technologies
 

by Dr. Satwant Kaur, Technology Consultant
Dr. Kaur, or Satwant, as she often prefers to be called, has served as Faculty in Computers Science & Engineering at Indian Institute of Technology and for the Electrical Engineering Department at Idaho State University where she serves on the Engineering Advisory Board & is IEEE Vice Chair. She also attended the American Heritage University of California (Business School) and is a distinguished member of the Coleman Research Group Executive Forum. Satwant received her Doctorate in Mobile IP technologies from Oakland University, Michigan, and a Bachelor of Technology in Electrical Engineering with Distinction from IIT, Delhi.
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The Frontline
New Techonologies, MPS, Benefit Banking Industry
 

The numbers are telling. According to a recent business study, document generation costs account for between 1% and 3% of a company’s bottom line…and, for the banking industry, that rate is often higher given inherent paper usage and inter-branch communication.
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IT Talk
Social Media is being About... Being Social
 

by Corey Smith, Dealer Marketing Systems
The other day I heard, “I need help building a social media strategy.” To that question I responded, “Tell me a little about your social strategy for your company.” I received a blank stare, because of course, they did not have a social strategy for their company at all.
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Biz Briefs
Should Service Technicians Sell?
 

by Steve Geishirt, Parts Now!
While the country debates Democrat or Republican, Liberal or Conservative, Socialism or Capitalism, you can add one more to the list. Should service technicians sell or just focus on service? At first look, this may not seem like a hot issue, but get a couple of service managers or VPs of service together and the varied opinions are strong.
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Business Solutions
The Solutions Summit Successfully Delivered!
 

The positive impact of a successful event in the industry is something to cheer about in today’s “new world” economy. Specifically, the annual Solutions Summit, a uniquely formatted event that has become a credible venue for C-level participants that wish to engage in a series of general session presentations, one-on-one meetings with VIP attendees and sponsors, and where informative case studies are presented in a board room format, all providing exceptional networking opportunities.
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Technology Solutions
New Voice, New Vision, New Alliance: Technology United
 

by Sand Sinclair, Editor, imageSource Magazine
To many in the office technology markets, it comes as no surprise that charismatic President and CEO of MWA Intelligence, Mike Stramaglio, has recently “united” a team of impressive technology organizations to form a strategic hub alliance - to innovatively engage in business through membership in Technology United
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Service Department
Performance Based Technician Compensation Really Works!
 

by Stacey Romak, BEI Services
Have you ever stopped to consider what motivates Service Technicians to be productive and to perform the utmost quality service calls on a daily basis? If you have, all you need to do is follow the money! How a technician is compensated can heavily determine the quality of work performed by and for your company.
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Business Planning
Speaking the Language of Business
 

by David Ramos, Strategy Development, Inc
To make a technology sale in these times of shrinking IT budgets and increased competition for available funds, technology vendors need to communicate a value proposition that rises to the top of projects from which a CFO will select. What constitutes a true value proposition that sells in these trying times? A true value proposition is focused on the issues companies face on a daily, weekly, and monthly basis.
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