imageSource Digital Edition - October 2011

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Miracle Service by Nexent Innovations

Nexent Innovations
MaxxVault
MaxxVault
 
MSE-Micro Solutions Enterprises
MSE-Micro Solutions Enterprises
 
Nuworld Business Systems
Nuworld Business Systems
 
NWRS Nation Wide Repair Service, Inc.
NWRS Nation Wide Repair Service, Inc.
 
Parrot Distributing, Inc.
Parrot Distributing, Inc.
 
PrintFleet Inc.
PrintFleet Inc.
Printer Essentials
Printer Essentials
 
PROS Elite Group, Inc
PROS Elite Group, Inc
 
PTI - Printing Technology Inc.
PTI - Printing Technology Inc.
 
Toshiba
Toshiba
 
Greater Philadelphia Equipment
Greater Philadelphia Equipment
Digital Gateway/e-automate
Digital Gateway/e-automate
 
West Point Products
West Point Products
ECi OMD & La Crosse
ECi OMD & La Crosse
Hytec Dealer Services
Hytec Dealer Services
OKI Printing Solutions - MFP Division
OKI Printing Solutions
 
Metrofuser LLC
Metrofuser LLC
 
BEI Services, Inc
BEI Services, Inc
 
DocuWare
DocuWare
eReplacements LLC
eReplacements LLC
FM Audit
FM Audit
 
MWA Intelligence
MWA Intelligence
 
ITEX National Expo & Conference
ITEX National Expo & Conference
 
imageSource Magazine
October 2011 Digital Edition

Mergers, Acquisitions, Oh My

imageSource's cover article spotlights Digital Gateway and ECi, once fierce rivals in the office industry who now have joined forces to create an optimal array of powerhouse products and services for independent dealers to profit from. Read the insightful Q & A on the acquisition and partnership, directly from these companies' CEOs whose collaborative vision seeks to break new ground.

In addition, read an assortment of topics that include: why you need to train your staff on the evolving technologies, how wireless recycling can enhance your data, environment and your bottom line, and what client's look for when seeking a consultant's services. Read on and enjoy!
October 2011 Digital Edition
Click on the Image Above to Read the Digital Flip Book or
Click on the Articles Below:
Cover Story
United We Stand For A Better Tomorrow
 

by Sand Sinclair
For our October issue we’re spotlighting a one-on-one discussion with two industry magnates: Jim Phillips, CEO of Digital Gateway, and Ron Books, CEO of ECi Software Solutions. As long as I’ve been involved in this industry, there has always existed a “rivalry” between Digital Gateway and ECi, both providers of management software for dealers in the Office Equipment Industry. Initially, any discussion about the two joining forces would also include a discussion about flying pigs. And yet, here we are—once bitter rivals now on the same team. Needless to say, I had a few questions. Fortunately, both Phillips and Books were available to give me some answers.
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Sales & Marketing
Cost Controlling In An Era of Escalating Expenses
 

Expenses can be chopped - but, typically, only over a period of time, e.g. you can’t chop fixed costs quickly. Even “variable” expenses are subject to short or long term commitments, e.g. insurance costs, benefit costs, facility costs, etc.
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Service Department
Managed Services: Should I Build or Partner?
 

by Editorial Staff
Many dealers are now saying, “I am in the services business but am falling behind the curve by not currently providing Information Technology (IT) so I need to move quickly to remedy our company’s shortcomings.”
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Business Planning
The X Factor in the IT Sector
 

by Dr. Satwant Kaur, Technology Consultant
All businesses need to educate themselves and their staff on some facets of IT and the new cutting edge technologies today, in order to keep pace with the innovations that are changing the way we conduct general business. Mobility, faster turnaround time, better quality in transferring information; security issues to safeguard information are paramount concerns today.
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Business Solutions
Dealer Education From Classroom to Case Study Success
 

by Terri Dunn
It is one thing to make an investment in training and other resources to fuel your MPS business model. It is quite another thing to go beyond assuming the fairy dust has been sprinkled and “hoping” you will be successful and see results. It’s the old adage - “Hope is NOT a strategy.”
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Business Strategies
What's all the Hoopla About?
 

by Greg Buschman, Konica Minolta
What’s all the hoopla about the G7 color specification anyway? Is it affecting the way sales organizations sell to creative agencies and commercial printers? If you’re not sure, you could miss out on the biggest digital color printing revolution since ICC profiles and Pantone certification.
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Technology Solutions
Wireless Recycling Protect Data, Environment, & Bottom Line
 

by Chris Irion
Wireless technologies such as smartphones and tablets have become essential tools for leading enterprises. They connect the workforce to our world through email, the Web and social media. They snap photos and shoot video. They run powerful business applications that make us more productive and efficient. In many ways, we can’t work without them.
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