imageSource Digital Edition - September 2012

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Recycling Times

Digital Gateway

FM Audit

PrintFleet Inc.

MSE-Micro Solutions Enterprises

BEI Services, Inc

NWRS Nation Wide Repair Service, Inc.

InfoTrends - Office Document Solutions Conference


Nexent Innovations

MWA Intelligence, Inc.

Nuworld Business Systems

Hytec Dealer Services

Esha Corporation

KATUN Corporation

Greater Philadelphia Equipment

GreatAmerica Leasing

Carolina Wholesale Office

Printer Essentials

imageSource Magazine
September 2012 Digital Edition

Print Market Calls for Change

Our cover story reveals that "businesses of all sizes are looking at every part of their IT infrastructure in an effort to find additional cost savings. Believe it or not, the print infrastructure is still one place most haven't looked - and it's a huge opportunity for resellers." This article is full of vital information on how to evolve your business. Read the insightful info, steps, tips, and SMB opportunities available for you to capitalize on.

In addition, valuable information is found on multiple articles that focus on: marketing your business through use of today's tech tools; realized expectations for your CRM initiatives; thinking outside the ERP for accounts payable endeavors, printing from smartphones and/or in the cloud; and on the horizon - 3D printing. It's all here in this issue. Enjoy the read!

imageSource September 2012 issue
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Click on the Articles Below:

ITEX 2012
Cover Story
The Changing Print Market: What It Takes to Transform Your Business & Why You Need to Do It Now

by Chris Iburg, Managed Print Services, Xerox North American Resellers
Businesses of all sizes are looking at every part of their IT infrastructure in an effort to find additional cost savings. Believe it or not, the print infrastructure is still one place most haven’t looked – and it’s a huge opportunity for resellers. Showing customers how their unmanaged print environment has a negative impact on their bottom line is a successful sales strategy and helps them to reduce costs and increase productivity. For the reseller, it represents a new source of recurring revenue and an investment in sustainable, profitable growth.
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Business Strategies
Sales Winners Know You Are What You Think

by David M. Fellman, David Fellman & Associates
It may seem like a simple concept and we’ve heard it before, but I’ve come to realize over the years that one of the keys to success in sales is to stay positive and simply remember to think like a winner. Easy enough, right? Well, too many salespeople forget this confidence booster when sales rollercoaster down, thus questioning their ability; wonder negatively if they’re losing their touch, or even blame the product or service. They forget the basic mindset that winning doesn’t happen every day—but thinking like a winner does. Notably, prospects & clients gravitate to winners!
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Business Planning
Accounts Payable Automation: Thinking Outside the ERP

by Renee Thomas, Esker Americas
The economic whirlwind of the past few years has forced even the savviest of companies to rethink how and where their money is spent. Increasingly, the microscope is being placed on internal back-office processes, seen as prime candidates for strategic cost-cutting initiatives. Perhaps unsurprisingly to many who work within that department, Accounts Payable (AP) has emerged as an area ripe for improvement.
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Service Department
Quantify Opportunities For Financial Improvement - Take Action

by Ken Staubitz, Strategy Development
Many service leaders struggle to link the various operational and service metrics to the financial results (positive or negative) when managing to these type of benchmarks. Often, there is a disconnect between business owners and their service management staff due to communication styles and the lack of data provided when discussing opportunities of both financial and operational improvement.
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Technology Solutions
On the Horizon: The World of 3D Printing

by Dr. Satwant Kaur, Technology Consultant
As always, imageSource looks to Dr. Satwant Kaur (First Lady of Emerging Technologies) to share cutting edge technology advances, concepts, and opportunities with our readers. This month she addresses the emerging technology called 3D Printing.
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Sales and Marketing
Open Doors by Giving Prospects Good Reasons to Meet

by Kate Kingston, Kingston Training Group
There are two simple questions that need to be answered in prospecting: 1) Is now the proper time to investigate how my business technology investment is performing? And 2) Should I investigate it with you? That’s it. That’s why people accept new meetings. That’s why they will let you in the door. So in order to answer those questions, you need to start by fully understanding them.
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Dealer Profile
Thermocopy: Award Winning Service

by Dealer Profile: Thermocopy
Notably, Randall Sumner had founded Thermocopy, a quality business technology company located in Knoxville, Tennessee, in April 1964, with just $150 dollars-worth of Thermo-copy paper, selling supplies out of his 1964 baby blue Mustang fast-back. The first year of revenues tallied $20,158.
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The Frontline
Don't Let Unrealistic Expectations Doom Your CRM Initiatives

by Shelley F. Hall, Catalytic Management
Document Technology CRM implementations fail every day, often due to unrealistic expectations. You will not make your problems go away by installing a CRM system. In fact, in many instances, a CRM installation will cause more problems up front than you had initially hoped they would solve.
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