imageSource Newsletter - 040615

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April 6, 2015
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Re-capping ITEX 2015  

It’s always interesting let alone effective to meet your business partners, colleagues and peers at an annual event to learn what’s new and needed today as doing business in the office channel keeps steadily evolving.

In our constantly changing landscape due to technological advancements and consumer demands found in multiple markets, the annual ITEX Expo provided the necessary tactics and participants to help you adapt. Our April issue recaps the appropriately themed “Power Up” event whereby the mix of insightful conference tracks and leading exhibitors – along with networking receptions, award presentations, boat cruises and planned activities had the 2015 expo busily percolating with attendees and participants from the U.S., Latin America, Canada, even Western Europe, Asia and Australia. See who was there!

In addition, catch up on other topics such as a good model for pre-sales engineers, ways organizations lose track of their data, moving print services to the cloud, new options to grow your dealership, and so much more. As usual, enjoy the read.

Sand Sinclair, Editor-in-Chief


Re-cap ITEX’15: The Takeaways  
Hosted in sunny Fort Lauderdale, Florida, a city known for white beaches, water canals and charm (nicknamed “The Venice of America”), participants of the 2015 ITEX National Conference and Expo enjoyed multiple trade show opportunities and networking activities at the recent event held March 10-12.
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So Where Does That Leave You?  
What is grabbing your attention at the moment? What legal issues, market trends, or technology updates have got you wondering about your business’ security for the year ahead?
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How to Handle the Try Out Order  
“Okay, we’ll give you a shot.” Is there any phrase that can simultaneously give a salesperson joy and at the same time strike fear in his/her heart? If there is, I probably haven’t heard it. When we hear this sentence, we know that we’re about to receive a “Try Out Order.”
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Why It’s Critical to Move Print Services to the Cloud  
The growth of print services and enterprise print software has reached the point where the move towards cloud based services is not only attractive, but essential. Printer device data collection and services based on that data will take advantage of the cloud platform similar to how many enterprise functions rely on cloud based services.
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Pre-Sales Engineers Support: A Model to Succeed  
All of us at one time or another have been asked to state our philosophy, whether it be on leadership, management, politics, or something else. I am sure that if I asked anyone of you to state your philosophy on “anything” that you would be able to write something in a relatively short period of time.
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GPS: Annoying Mechanical Voice or The Path to a Truly Customer-Driven Organization?  
While driving several years ago from North Carolina to Ohio to visit a relative, I took a detour. Not an intentional detour... one of those “Geez, is that what the map meant?!” detours. Yes, I had a map, and yes, I thought I was following it.
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3 Ways Organizations Lose Control of Their Information  
The loss or misuse of sensitive documents through a security breach can have a massive negative impact on any business. It can also generate significant financial and legal effects along with harmful implications for an organization’s reputation among investors, business partners and customers. And, as can be seen from stories in the news, some companies may never recover from a major data breach.
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Options for Growing Your Dealership  
The first thing to understand is that business growth is essential for long term survival. In this universe we live in everything is either expanding or contracting. There simply is no such thing as a static state, though some are under the false impression that there is.
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Grow Your MPS Business Organically to Harvest Revenue  
Question: Do you think that office printing is a growth industry? Everyone in our industry wrestles with this question. We want to answer “yes.” We want to say that the business we own or work at is healthy. We want our industry to continue to grow. Lately it’s been getting harder and harder to ignore the facts.
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Case Study: Progressive Co-op Relies on Unified Network Platform to Drive Growth  
Trupointe Cooperative is a regional, member-owned and controlled co-op with headquarters in Piqua, Ohio. Its nearly 550 employees serve roughly 5,500 grower members from 50 locations in 29 counties throughout Northeast Indiana and West Central Ohio. Gross sales in 2012 topped $750 million.
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