imageSource Newsletter - 080513

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August 5, 2013
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IN THIS ISSUE


EDITOR'S DESK
Defining What's Next  

Our August issue is filled with a variety of topics. From Keeping Your Managed Print Services on Track to A Comprehensive Review of Inventory Management; from Leveraging the Cloud for IT Disaster Recovery to Defining the Role of a Sales Manager; from steps on Defining Your Dealership to pondering What’s Next? (in the industry) or tips on creating a Corporate Philosophy… it’s all in this issue and more, helping you target key issues for today’s dealers, vendors and VARs.  Enjoy the read!

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TOP STORY
Keeping Your Managed Print Services on Track - What You Need to Know  
As is the case with about every new product or service entry, the evolution of managed print services, or what is commonly referred to as MPS, has been a work in progress. Each MPS provider may have its own methodologies, interpretations and approaches to MPS. However, they all share the common interest of meeting customer requirements.
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CALL FOR PAPERS: ITEX 2014 NATIONAL EXPO & CONFERENCE
As the nation's largest trade event for the office technology and solutions, document imaging and content information channel, ITEX is currently seeking qualified speakers to deliver presentations at next year's conference. If you're a dealer, reseller, vendor, consultant/analyst, an industry association, services and/or solutions-type provider, please consider speaking at the upcoming 2014 National Conference. The submission deadline is Friday, August 23. Submit today at http://www.itexshow.com/conference/itex-2014-conference-call-papers. For more information, stay tuned to www.itexshow.com.

KEY HEADLINES
A Comprehensive Review of Inventory Management  
Unfortunately, a silver bullet to fix all the financial and operational pain caused by parts inventory mismanagement does not exist. However, at BEI Services, we have identified various key processes that when managed properly, can dramatically decrease a dealer's risk of parts obsolescence and will result in financial gains due to improved operational efficiencies.
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Preparing for the Next Frankenstorm: Leveraging the Cloud as You Plan for IT Disaster Recovery  
When Hurricane Sandy slammed into the East Coast last October, its impact was catastrophic. At an estimated $71.4 billion in damages, Sandy became the sixth most costly hurricane in U.S. history. The "Frankenstorm," as it was dubbed, disrupted myriad organizations...
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What is the Real Role of the Sales Manager?  
What is the role of the sales manager? When I ask that question I frequently hear, "close more business," or "monitor the activity of the sales team." In my opinion both of these replies demonstrate a lack of thought as to where a manager should be focused.
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How To Position Your Dealership as a Credible Source of IT Services  
Do you want to grow your dealership's Managed Network Services revenue? Do you see MNS becoming a core driver in the future of your business? Are you satisfied with the progress so far?
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What's Next?  
Remember when you used to be able to sell copiers for a profit? Remember when we used to be smarter than our customers? Remember when a "solution" used to be a dual line fax machine? Remember when customers used to place maintenance agreements on calculators?
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Just a Minute: Taking Out the Stick  
Two events during the last month have given cause for me to revisit the printer cartridge clones issue: first, implementation of the US general exclusion order (GEO); and, second, the Focus on Europe Conference in Vienna.
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The Beautiful Compensations of Corporate Philanthropy  
Corporate philanthropy isn't a new idea, but it is often understated. It can be easy to forget that practicing generosity as a company can be good for business. Doing so doesn't need to be complex or expensive, nor does it mean having a formal partnership with a nonprofit.
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THE FINE PRINT

 
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