eTrends Newsletter - 042913

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April 29, 2013
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BEI Services has been providing the world's only source for unbiased imaging device and technician performance benchmarking since 1993. Analyzing millions of service calls on millions of imaging devices every month allows BEI Services to pinpoint opportunities to save money within your service organization. Having also developed the most successful and widely used performance based technician compensation program in the industry, BEI Services stands alone as experts in service department benchmarking and managed incentive programs. A free 2-week trial is available. Whether you’re looking to pinpoint profit improvement areas, create a self-funding technicians compensation program, or save time creating technician territories BEI Services has the answer. For more information,
Cool Vendors Cited in Gartner Cloud Management Report 2013  
According to a recent Gartner Report, Enterprise IT leaders and cloud architects are facing new opportunities to leverage a growing set of offerings from emerging cloud management technology vendors. Gartner examined five such vendors providing cloud management platform and/or cloud migration capabilities.
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We sell print controllers, fax options, and finishers for the following copiers: Canon, Konica, Kyocera/Mita, Minolta, Panasonic, Ricoh, Sharp, and Toshiba. We also sell Copier Parts from Off Lease Machines: Fuser Units, Drum Units, Lasers, Developer Units and Circuit Boards, All tested and working. For more information, visit
Get Proactive. Global Study Indicates Lack Of Cybersecurity  
According to the 2013 (ISC)2 Global Information Security Workforce Study, most organizations (56 percent) said that they don't have enough security staff to handle their current demands. More than half (52 percent) of the respondents - both security pros and business executives- said the shortage of skilled staff is contributing to the incidence of breaches in their organizations. Almost half (47 percent) said they believe their customers are also being affected.
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Device Experience: Linking Websites, Smartphones, Data & Devices  
Device Detection Data is the missing ingredient that can turn any standard web site into a tailor-made experience for mobile phones and devices. It lets any organization deliver an online customer experience with optimized browsing, easier transactions and faster page loading. How does it work?
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Are You Sustaining Today's Green Office? Clients Respect Companies That DO: 12 Steps for Improvement  
When it comes to Lighter Footsteps, Chris Baskind says follow these simple steps to decrease your company's impact on the environment - and improve your bottom line (while passing these tips to your customers to indicate you are part of the global solutions for today's greener office).
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EFI Reports Record First Quarter With Revenue of $171M, Up 7%  
Foster City, CA - April 29, 2013 - Electronics For Imaging, Inc., a world leader in customer-focused digital printing innovation, today announced its results for the first quarter of 2013. For the quarter ended March 31, 2013, the Company reported first quarter record revenue of $171.4 million, up 7% compared to first quarter 2012 revenue of $160.1 million.
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