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Bates County Memorial relies on Panasonic Toughbook Mobile Clinical Assistants for EMR System

30 May, 2013

Bates County Memorial Hospital, located in Butler, Missouri, is a 60-bed facility servicing Bates County and other surrounding regions. Since 1960, Bates has been delivering quality patient care with a “hands-on healing” approach that patients usually receive when being cared for by family and friends.  Now one way clinicians are able to invest more time in providing personal care and attention to each patient is through adoption of new technology.

Bates has invested more than $1.5 million in state-of-the-art technology—typically not accessible to hospitals of its size—so that patients don’t have to travel long distances to get quality medical care. Understanding the significance of utilizing technology in healthcare, Bates was ready to transition its 24-hour, physician staffed emergency department from a “pen-and-paper” system to an electronic medical record (EMR) system that would allow the hospital to more efficiently manage ER patients and their records.

Prior to the introduction of the EMR system, clinicians in the emergency department had to hand scribe patient notes and then manually input them into the computer system, whenever possible. This process was especially cumbersome when discharging patients since the clerical staff had to manually scan and download each patient’s signature into the computer system, causing major inefficiencies and increasing the risk of losing or incorrectly documenting critical patient authorization.

The first phase in the upgrade process was to determine the most appropriate EMR software; it chose EPOWERdoc system. The second phase was to select an EMR for the inpatient and outpatient areas; Bates selected MedGenix, by Creative Healthcare Systems and NextGen Healthcare. Once the selection of the software was finalized, the next phase was to select the right mobile computer.

Bates took a team-oriented approach when selecting the hardware. Based on the feedback gathered from the clinical staff, it was clear the best option was a tablet and touchscreen computer, as clinicians wanted to use the device to gain access to critical patient information, document patient authorization and monitor patient conditions and vital signs at the bedside—all while enhancing the efficiency of clinical workflow.

The hospital also received support from B2B Computer Products, a reseller that helped guide the hardware selection process by facilitating demos of the Fujitsu LifeBook, Motion C5 Mobile Clinical Assistant and the Panasonic Toughbook® H1 Health Mobile Clinical Assistant. After reviewing each unit, Bates selected the Panasonic Toughbook H1 Health for its easy to-use dual-touch screen functionality, hot-swappable batteries, lightweight, ergonomic design for easy mobility and ultra-mobile-rugged durability.

Learn more:  1.888.357.1311 or PANASONIC.COM/TOUGHBOOK/healthcare

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