Log in


MPS Discipline Check List

27 Sep, 2012

Collective information, regardless of source, indicates that for every "simple" solution, success doesn't come with the idea, it comes with the delivery.  Here’s a brief list on MPS methodology and disciplines to keep in mind:

MPS Disciplines:

• Gather Data
• Align Sponsorship
• Project management/planning
• Develop Policies & Governance
• Constant Change management
• Operational Efficiency and Effectiveness

Every company's journey to MPS will be different, but the most common path briefly explained below will give an overview of what lies ahead.

Gathering data:
It's important to Identify: Who pays for print? Who cares about these costs? How you will reduce their expenses?

If you have no idea how many printers are in an environment or how much they were costing a client to print, deploy something to track network print. Leverage purchasing data by looking at paper, toner, service contracts, and how many printers are bought/buying.

Align Sponsorship:
This needs to be done at the highest possible level, get executive buy in where possible.

Actionable Plan:
You can't optimize your environment overnight; it's going to take time. Consider defining the scope; be it all enterprise locations over 50 associates and, depending on client, keep local printers OUT OF SCOPE.

Managed Print is often about trade-offs. By optimizing the client’s other devices first, you could have a well-managed, highly productive alternative to local devices.

Policies and Governance:
Communicate policies and ensure strong governance; consider piloting MPS in executive areas first, which provides some amount of risk, but reward can be significant. When executives share the success of MPS, they lend their support more readily to enforce other policies set in motion from the solutions provider, etc.

Manage The Change:
The most common mistake in managing change is underestimating the power of people in impacting success, especially in the client’s environment. Focus on simplicity.  Communicate on how MPS will simplify the way their employees interact with devices.

Operational Efficiency and Effectiveness:
One of the key elements is providing an enhanced and proactive servicing plan to manage the devices, including resolving incidents as quickly as possible. Ensure that toner is replaced proactively. Ongoing metrics help prevent misuse, provide user's education on print expenses, and ensure the print environment stays and continues to be optimized.

Add Comment

eMPS Articles
What’s in a Name? Pirates Good and Bad   

Article By: Steve Weedon

5 Troubleshoot Steps on Service Solutions   

Article By: Eric Stavola, MSCIS,MCSE,MCSA,N+,CDIA+

Finding Your Purpose in the Print Industry   

Article By: Jordan Darragh

OEMs’ Strategic Initiatives in Context    

Article By: Brendan Morse

Top 5 Frustrations of MPS Teams - and how to change it for the better   

Article By: Sarah Custer

The Award Winning Dealership TGI Office Automation   
Protecting Your Client’s Business Systems   

Article By: Dave Perrotta


Article By: Troy Harrison

Managed Print Services and the Internet of Things    
Evolving Your Managed Services Program – “How do we get from here to there?”   

Article By: Chris Ryne

Food & Beverage Organization Assesses Merger & Acquisition Activity Implications on IT Spend    
Put it in Context   

Article By: Sand Sinclair, Editor

Focus On: LMI Solutions   
PrintFleet Wins Award for Best Print Management Solution Provider   
UniNet To Demonstrate New Cartridge Solutions at Cancun Expo   

Related MPS Articles
Succession Planning: What Dealers Need to Know    

Article By: Jeffrey W. Brown

How Does MPS Align with Your IT Business Strategy?    

Article By: Justin West, Managed Print Services Association

IT Solutions for the Legal Profession   

Article By: Editorial Staff

5 Markets for New Revenue Opportunities   

Article By: Penny Holland, Océ North America

Paradigm Shift in Health Care Intelligence   

Article By: Dr. Satwant Kaur

Grab Your Customers With Social Media   

Article By: A. Craig Stimmel, Management Consultant

Find the Time   

Article By: Kate Kingston, Kingston Training Group

Is Your Service Best in Class?   

Article By: Ken Staubitz, Strategy Development

More Stories from the HR Files    

Article By: Sally Brause, GreatAmerica Leasing Corp.

Advance The Document Specialists    

Article By: Editorial Staff

imageSource Magazine Quick Links
Upcoming Events
ITEX Expo & Conference
©2015 Questex, LLC. All rights reserved
Reproduction in whole or part is prohibited
Please send any technical comments or questions to our webmaster