ITsavvy sets new managed services standard at NY NOC28 May, 2015
ITsavvy, one of the leading managed services providers in the U.S., just announced delivery of enhanced savvyGuard® Managed Services and Managed Help Desk solutions through their new state-of-the-art NOC (network operations center) in Hauppauge, NY.
ITsavvy’s Senior Director of Managed Services Michael Quirk said, “The savvyGuard clients that have visited the new NOC are very impressed with the technology, particularly the interface. They can see the dynamic monitoring and managing environment--the tools and the real time aspect of the screens. The new NOC gives us a much more in-depth, comprehensive, and proactive view into our clients’ networks, which allows us to detect potential problems very early. Clients like the fact that we are vendor neutral; reach across the U.S.; and have the most highly skilled engineering staff in the industry.”
The new NOC and savvyGuard Managed Services help clients avoid such time and money-wasting issues as server overloads, backup failures, and inefficient use of employees’ time. ITsavvy’s engineers monitor clients’ complete infrastructures including network devices, storage devices, servers, databases, applications, and private and public Clouds. ITsavvy works directly with clients’ third-party vendors to troubleshoot, fix, and report issues and events. The NOC enables continuous infrastructure monitoring using the most powerful PSA (professional services and automation) and RMM (remote monitoring and management) tools in the industry.