New and Noteworthy1 Sep, 2015 By: Sand Sinclair, Editor
This month imageSource launches a brand new “look and feel" to our publication, all meant for our readers to enjoy! Still delivering the latest information on innovative drivers in the market, in the mix is a cover story on the current state and emerging trends in RMM technology. Provided by InfoTrends, the leading worldwide market research and strategic consulting firm for the imaging document solutions, production print, and digital media industries, they cite that for many managed service providers, Remote Monitoring and Management (RMM) platforms are key technology components for the delivery of managed services. You’ll want to learn how.
Naturally, there are lots of informative articles on a host of topics in this issue including recognizing managed print’s value to the channel, customer care in the age of automation, and the key steps to make migration to the cloud safe, among many others. Enjoy the read!