Cinterion Enables Remote Monitoring of 100,000 Konica Minolta Office Machines Worldwide17 Nov, 2011
Europe/USA - November 2011 - Cinterion, the global leader in cellular M2M communication modules and a Gemalto company (Euronext NL 0000400653 GTO), together with its partners Inside M2M and MC Technologies (MCT), today announce they have surpassed the 100,000 milestone for Konica Minolta multifunctional office machines equipped with their joint M2M communications and remote monitoring and management solution. Cinterion’s award-winning JavaTM module provides secure wireless data communications and runs application software designed to manage the service and maintenance needs of enterprise-grade office machines anywhere in the world.
With this solution, Konica Minolta can remotely monitor printers, copiers, scanners and fax machines in the field and manage routine maintenance, facilitate remote diagnostics, track usage patterns and identify supply shortages or other issues before problems arise. The solution’s embedded Java client from Inside M2M collect machine data via an attached MCT terminal, and the Cinterion module securely communicates back and forth over wireless networks to a dedicated backend server provided by Inside M2M. System administrators can log on from any computer, smartphone or connected device to receive updates or be prompted for attention when needed. If breakdowns occur, an alert identifying the exact problem and history is automatically sent via email, SMS or to the web portal allowing service managers to facilitate repairs in a timely manner.
“Konica Minolta’s powerful remote care concept maximizes uptime, optimizes workloads and provides clear cost savings for our customers,” explained Frank Ziemer, Team Manager, Optimized Print Services Support at Konica Minolta Business Solutions Europe. “Cooperation with our valued partners was essential to successfully connecting more than 100,000 devices.”
“We chose Cinterion as our communication technology partner for its well respected M2M and security expertise as well as its engineering support in local markets around the world,” said Derek Uhlig, CEO of Inside M2M.
“Cinterion’s Java module is crucial for simultaneous software hosting and secure communications, allowing cost efficiencies by eliminating the need for additional processors and complexity.”
“We were pleased to meet the challenges of this large, worldwide implementation,” said Norbert Muhrer, CEO of Cinterion. “Our collaboration demonstrates Cinterion’s value as a trusted partner, with the global expertise necessary to support swift implementation timelines, and superior ROI for integrators and their end-user customers.”
For more information about Inside M2M and its economical “plug and play” M2M solutions, please visit: www.inside-m2m.de. For more information about MC Technologies and their M2M products, please visit: www.mc-technologies.net.
For more information on Konica Minolta Business Solutions Europe please visit, www.konicaminolta.eu
About Cinterion, a Gemalto Company
A Machine-to-Machine (M2M) industry pioneer and market leader for more than 15 years, Cinterion gives customers the confidence to excel in a complex M2M ecosystem through the foundations of expertise, security, simplicity and partnership. Cinterion’s award-winning products and services allow machines, equipment, vehicles and other assets to securely communicate over wireless networks, helping enterprises simplify operations, increase efficiency and establish new business models. Offering unique competence in combining wireless M2M modules with Machine Identity Modules (MIM), MIM personalization capabilities and device management platforms in a trusted and secure environment, Cinterion is a valued partner for equipment manufacturers, integrators, MNOs, and end-users. Cinterion products power M2M technology for diverse vertical markets including: automotive, tracking and tracing, industrial mobile computing, metering and smart grid, payment systems, healthcare, security systems, routers and gateways, remote maintenance and control and more.
Cinterion is part of the Gemalto Group (Euronext NL 0000400653 GTO), the world leader in digital security, and over 10 thousand employees operating out of 87 offices and 13 Research & Development centers in 45 countries.
For more information, please visit www.cinterion.com