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Copier Careers® Publishes 2014 Service & Operations Manager Salary Survey Results

6 Aug, 2014

Minneapolis, MN, August 1, 2014 - Copier Careers® , a Minneapolis based niche recruiting firm serving the Document Imaging Industry for almost 30 years, just published their annual Service & Operations Manager Salary Survey.

This s publication reflects the responses of 1,772 Service Managers, Regional Service Managers, VPs of Service, Operations Managers, and General Managers who participated in our online survey over the past year. The survey measures how well these professionals are compensated, how satisfied they are in their careers, and whether their employers are empowering them to achieve their goals. Highlights from this year's survey include:

  • Average compensation has stagnated. This is likely due to the number of longtime managers who have recently retired or been replace by less-tenured professionals with lower salary requirements.
  • Workdays are longer.The average number of hours service and ops managers work each week has risen to an all-time high of 58. We believe this increase is temporary, and at least partially due to the challenges confronting today's service departments: if you want to modernize an entire department, you have to put in the hours to make it happen.
  • Responsibilities are changing. As dealerships have transitioned to solutions-based business models, the service manager has become a facilitator, and the line separating service management from operations management has blurred.
  • Priorities are evolving. Today's service managers have a new enthusiasm for leading-edge technology and big-picture business strategy.

Read and download the entire Service/Ops Manager Salary Survey free online at

Service & Ops Managers answered a series of questions online anonymously. Copier Careers then compares results from the prior eleven years of survey data and provides the data and insight free of charge to the industry via www.copiercareers.com.

Copier Careers® is fully committed to the industry and they are the only search firm that utilizes Adaptive Retainer Recruiting® , that's solely dedicated to the staffing needs of Independent Copier Dealerships. They continually work diligently to give back to the industry with in depth white papers, articles, a widely read monthly industry newsletter and yearly salary surveys in order to keep a pulse on the latest industry trends. With an extensive, proprietary database of 63,000 OEM Trained copier technicians (MPS / MNS), management, back office and sales and solution professionals - Copier Careers recruiters help get access to the highest caliber candidates for Independent Copier Dealerships. Copier Careers® ....More than Resumes, Candidates®.


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