“We are extremely enthusiastic about this further alliance with Etactics,” said Laryssa Alexander, President of ECi Software Solutions’ Service Technology Group. “Dealers on e-automate 8.5 and above will have the ability to create custom invoices that incorporate their data and also make it easier for their customers to remit payment. The invoicing process for dealerships in the services technology industry is complex due to partnerships, contracts and services like MPS, and is coupled with high transaction volumes. Accounting for data on an invoice or statement can be formidable. The tighter integration of e-automate 8.5 with the Etactics products will provide these dealers with custom solutions that can accommodate ever-evolving requirements. Etactics has been a fantastic ally over the years and we are proud to work in concert with them to bring valuable solutions to our mutual customers.”
“The complexities associated with new services like MPS and MS challenge dealers to deliver a well-formatted invoice that allows their clients to remit payment quickly," said Bill Salm Jr., Vice President of Etactics, Inc. "Our automated invoice solution and the use of ECi's equipment supply network not only allows us to address complex invoice needs, but automate a task that most dealers today still manually address—the printing and mailing of all invoices in-house. We are excited to bring automation to this manual task and save dealers significant operational dollars while improving the process."
Automation of the invoice delivery process is achieved by employing business rules to deliver the printed document via USPS, fax server, electronic presentment or a mobile device. Using additional calls recently added to ECi's API or ESN, Etactics can query invoice tables within e-automate and automate the delivery of contract, service, sale, and miscellaneous invoice types to the end user.
ECi provides complete business management solutions for companies that sell and service technology. To see the suite of products and learn more about e-automate, please visit the service technology website.
The ECi Software Solutions family of companies provides business and e-commerce solutions, offering on-premise and cloud-based technologies. For 30+ years, ECi’s companies have served small to medium sized manufacturing, wholesale/retail distribution, building and construction, and services organizations. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices and companies throughout the U.S., Australia, New Zealand, England and the Netherlands. For information, email email@example.com, visit www.ECiSolutions.com, or call (800) 959-3367.
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