ESP First to Launch Remote Control Cloud-Based Power Protection Technology1 Nov, 2011
Zebulon, NC - October 28, 2011 - Electronic Systems Protection, Inc. (ESP), the leader in energy intelligence and power protection, today launched the industry's first cloud-based protection technology: the Next Gen PCS Remote Control Center. Engineered with cutting-edge communications technology, this innovative new product enables service teams to analyze power anomalies remotely, reboot machines, and pre-diagnose power disturbances before service calls are dispatched.
"ESP has developed the premier solution that will revolutionize how power protection is utilized by service departments, worldwide." said Steve Galloway, the company's CEO and President. "Due to the increasing demand for remote access and control, our company has developed a ground-breaking cloud-based technology that empowers service organizations to analyze power anomaly data, download reports, and gain remote control of machines in the field. Any company that has a service program will be able to use our new Remote Control Center cloud-based application and ESP’s power protection technology to improve the efficiency of their service program."
The ESP Next Gen PCS Remote Control Center utilizes the company's Next Gen PCS power protection platform and is engineered with MWAi communications technology to enable service based businesses to control and manage power remotely. When connected to a ESP Next Gen PCS Power Filter, the Remote Control Center gives service departments the tools to remotely view the history of power disturbances affecting a machine, access to download equipment reports, the ability to perform a power cycle command and turn Outlets On/Off, and the capacity to immediately resolve intermittent customer issues and downtime that are frequently caused by poor quality power. Service teams will be able to access the Remote Control Center’s easy to use cloud application online, via web enabled mobile devices, tablets, or PCs.
“We are excited to be the first in the industry to launch cloud-based protection technology to the office equipment, mailing, and service team industry,” noted Dave Perrotta, ESP’s VP of Operations and Engineering. “We recognized that the industry needed access to power quality data to pre-diagnose service calls. That’s why we engineered the ESP Remote Control Center to help organizations improve the efficiency and ROI of their service program. With remote control, cloud management, and access to power anomaly events, ESP’s new technology can help service save time and money by remote diagnosis of equipment, prior to dispatching a technician or specialist to a service call. Not only can dealers and OEMs use our new product to resolve problem accounts, the Remote Control Center will also reduce parts costs, improve inventory control, boost asset management, enhance manpower administration, and improve their customers ownership experience.”
The ESP Next Gen PCS Remote Control Center is one of many new innovations that showcase the company’s growth in research and development of advanced power protection and energy intelligence technology. “ESP’s Remote Control Center is the first of many technology cloud-based innovations that are currently in development” noted Galloway. “We are committed to engineering energy monitoring and power management solutions of the future.”
The ESP Next Gen PCS Remote Control Center is available today to dealers and OEMs in three configurations: XG-PCS-RCC, XG-PCS-15RCC, and XG-PCS-20RCC. For further product information, visit the company's Web site at www.espei.com.
ESP is the leader in energy intelligence and power protection technology, and has protected the reliability of digital equipment for over twenty years. ESP’s patented power protection technology and diagnostic software enables service based businesses to protect equipment from the disruption and downtime caused by power anomalies. The company’s product portfolio includes award winning industrial-grade protection that has been proven to improve the performance of equipment, microprocessor intelligence and diagnostics that pre-diagnose power related service calls, and energy management innovations that reduce energy consumption.