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Imaging Supplies Coalition (ISC) Expanding WIDCIO Counterfeiting Program

22 Jan, 2013

Venice, FL - January 21, 2013 - ISC's product authentication program, WIDCIO (When In Doubt, Check It Out) is one of the longest tenured and robust anti - counterfeiting programs currently available. They are now expanding the program to enable authentication of products protected by US ITC Exclusion Orders, and also updating the program to allow submission of suspicious product by digital photos and to submit allegations.

A newer issue in the imaging supplies industry is the growing importation of newly manufactured compatible and clone cartridges. If these products do not infringe OEM trademarks or copyrights they could be legitimate. However, the United States International Trade Commission (ITC) has determined that some of these cartridges infringe OEM Patents. Consequently the ITC has issued General Exclusion Orders (GEO) and a Limited Exclusion Order (LEO) The Exclusion Orders primarily prohibit the importation of clone/compatible cartridges that have been found to infringe OEM patents. In some instances, a GEO can also exclude re-manufactured cartridges and empty cartridges that violate patent or trademark laws. Resellers who import products prohibited by a GEO can be subject to penalties, including inventory seizures and fines. We encourage resellers to familiarize themselves with the provisions of these GEO’s.

Over 16 years ago the ISC successfully launched the WIDCIO (When in Doubt... Check it Out) Program). This unique program allows dealers, distributors and customers an opportunity to submit questionable imaging supplies such as ribbons, inkjet cartridges, laser cartridges, toners, developers to the ISC for authentication. Since the program launch, hundreds of thousands of counterfeit imaging supplies valued in the millions of dollars have been removed from commerce and over 10% of all products submitted to the ISC have proven to be counterfeit.

The ISC will now authenticate the following suspicious products:
1. Product thought to be counterfeit, that is presented as a new OEM branded product.
2. New "compatible" "clone" products which you think are in violation of a limited or general exclusion order. Requires submission of the physical product.
3. Product presented as empty OEM cores which are suspected to actually be new non OEM cores. Requires submission of the physical product.

There are three ways to submit product(s) for authentication: physical product, photos, and written allegations. In each method your identity as a program participant will remain confidential and will not be revealed to the OEM. Please visit the ISC Website at www.Isc-inc.org to learn more about the program process.

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