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InfoTrends Announces Study on Business Process Automation in the Western European Healthcare Industry

19 Jun, 2013


Weymouth, MA - June 18, 2013 - The Western European Healthcare industry has been known to be one the most paper intensive markets. Recently, InfoTrends sees that this industry is addressing the shift from paper to digital. However, despite technology advances, compliance initiatives, and automation, there are still manual business processes that are taking place. These remain obstacles in streamlining the flow of business. In addition, InfoTrends sees that many of these manual processes involve paper that can unfortunately get lost, cannot be traced, are not auditable, or can slow the business process down.

Infotrends’  Business Process Automation Opportunities for the Healthcare Market will map out key business processes in this paper intensive market and identify manual paper-based processes that can be addressed with scanning, mobile, and workflow solutions. In addition, Infotrends will examine cultural, generational, and attitudinal barriers or stimuli that are slowing or accelerating the adoption of each of these solutions. This study will also identify key return on investment metrics for each of these processes that equate to time saving, monetary, compliance, and/or auditability benefits and can be used to promote the reasons for an investment.

This study will incorporate the following objectives:
• Understand adoption rates in the most advanced Western Europe countries
• Comparison of highly automated and highly paper intensive markets
• Look at organizations that have adopted BPA solutions and understand ROIs

“This study will aid in business development, solutions development, solutions marketing, and solutions sales departments," says  Randy Dazo, Senior Director of InfoTrends’  Business Process Automation Service. “It will help these departments better understand workflows, how to architect specific business processes, use the data to articulate the return on investment, and to key in on benefits for line of business managers and their business process knowledge workers.”

For more information, please visit our online site or contact Scott Phinney at 1 781 616 2123 or  http://scott.phinney@infotrends.com

InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at  http://www.infotrends.com




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