Konica Minolta Honors GOBIN'S Inc. with 2013 Pro-Tech Service Award for Service Excellence30 May, 2013
Ramsey, NJ /Pueblo, NM —May 16, 2013— Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that GOBIN'S INC. has been honored with a 2013 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
"Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization," says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. "The Pro-Tech Service Award represents Konica Minolta's gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and GOBIN'S INC. should be very proud of its achievement."
A 25-time Pro-Tech Service Award winner, Gobin's Inc., headed by Bob Gobin, president, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta's award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Gobin's Inc. operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings. Only one other Konica Minolta dealer in the United States has achieved this award 25 times.
"The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace," said Bob Gobin, president of Gobin's Inc. of Pueblo. "This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity.
Additionally, it provides our customers another great reason to count on Konica Minolta and Gobin's Inc. for all of their printing needs."
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. For the fifth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2012"Document Imaging Solutions Line of the Year" and "A3 MFP Line of the Year" award winner for the company's solution portfolio and award-winning line of bizhub Multifunctional Products.