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Pitney Bowes Introduces LobbyTrac™ Visitor Management Solutions

15 Dec, 2011

Singapore - December 2011 - Pitney Bowes (Asia Pacific) today announces the introduction of LobbyTrac™, a new suite of Visitor Management Solutions designed to meet the diverse security needs of public and private organizations. This innovative suite of visitor management solutions is delivered through Pitney Bowes’ Solutions Factory, a dedicated team of developers leveraging Pitney Bowes’ patented technologies to customise solutions for the specific needs of local clients under the Growth Markets region.

Organizations are constantly faced with the challenge of ensuring unauthorized personnel do not enter their facilities, while at the same time providing access to those who have a valid reason for entering the premises. The situation is further exacerbated by the need to provide selective access to visitors such as contractors and business partners who need some level of accessibility to the facility on an ad hoc basis.

LobbyTrac™ offers customized Visitor Management Solutions that streamline the process of visitor management and empower organizations to control access to their facilities. Visitor information is accurately and quickly captured for easy tracking while maintaining confidentiality, reducing the risks of security breaches.

Said Mr. Ranvir Singh, Vice President, Solutions Factory - Pitney Bowes Asia Pacific, Middle East, Africa & Latin America, and “Managing the access of authorized personnel into a facility continues to be a major concern for companies worldwide. LobbyTrac™ Visitor Management Solutions are customized to meet the needs of various types of organizations, such as government agencies, hospitals, corporations and schools. With LobbyTrac™, these entities will be able to quickly and effectively leverage tried and tested solutions tailored for their needs to monitor and track visitor activity, enhancing overall security as well as their corporate image.”

The LobbyTrac™ suite of Visitor Management Solutions comprises the following:

  • LobbyTrac™ Assist
  • LobbyTrac™ Access
  • LobbyTrac™ Entry (available soon)

LobbyTrac™ Assist – An Affordable Web-based Solution for Staffed Receptions
LobbyTrac™ Assist is an affordable, easy-to-use system designed to help public and private institutions maintain control and more effectively manage visitor activity. It can be installed on any desktop manned by a receptionist, to capture visitor information and track visitors, providing closed loop security on every visit made to a facility.

LobbyTrac™ Assist utilizes Pitney Bowes’ proven Arrival® software to maintain a visitor’s log, capturing pertinent visitor information for easy registering, tracking and reporting. It also stores information on repeat visitors, complete with photo and signature.

In addition to tracking visitors and employees, LobbyTrac™ Assist provides closed loop accountability for important items delivered to the lobby by scanning the package upon receipt by the receptionist and capturing the signature of the person picking up or delivering the item.*

Simple to install, use and manage, this solution is ideal for corporate offices, diplomatic organizations, government agencies, hospitals and school campuses.

LobbyTrac™ Access – A User-friendly All-in-One Solution – Ideal for Independent Visitor Registration or Complementary to Staffed Receptions
Offering all the functionality of LobbyTrac™ Assist, plus many more features, LobbyTrac™ Access is an all-in-one security system that quickly and efficiently processes visitors entering and leaving buildings.

LobbyTrac™ Access features a user-friendly touchscreen monitor and easy step-by-step visual instructions and audio cues. Visitors can hence expedite the registration process independently without staff involvement. The device is also equipped with a built-in ID and barcode scanner, label printer, camera and speaker, with minimal additional hardware or cables required.

LobbyTrac™ Access, simplifies the sign-in and sign-out process, capturing and storing visitor and employee information to a secure database offsite. Visitor data is easily captured upon arrival. Information on repeat visitors, including photo and signature, is automatically retrievable, saving time in validating their identity. Frequent visitors are registered and issued a barcoded frequent visitor keytag which enables registration to be completed in seconds.

LobbyTrac™ Access also prints a unique photo ID barcoded badge and runs instant background checks against an organization’s own red flag list of restricted individuals. It automatically sends an email or text message to the employee with information of the guest’s arrival. In addition, it accurately generates timesheets for employees and volunteers as well as various reports such as the list of visitors currently logged in as well as customized reports by date range to show visitors’ history.

Slim and ultra-modern in design, LobbyTrac™ Access is available in three display options: on a desktop, attached to an optional stand or mounted onto the wall**. It is suitable to be deployed in large facilities such as colleges, corporations, correctional facilities, government agencies, hospitals and clinics, real estate management companies, schools, and tertiary institutions.

LobbyTrac™ Entry – A Compact, Versatile and Affordable System for Guest Registration
LobbyTrac™ Entry represents the new direction in visitor registration utilizing the latest microkiosk technologies and software. It features a highly flexible system with multiple hardware options based on an agile and lightweight software, and can be adapted for different uses.

LobbyTrac™ Entry is suitable for a reception with staff on hand to manage the sign-in and sign-out of guests. The system has the ability to capture photo of guests along with location, date and time of entry into the facility*. It is also able to perform ID scans and print badges for guests*. With integrated access to the staff directory, email alerts or text messages can also be sent to staff to inform them about the arrival of guests.     

Compact in design, LobbyTrac™ Entry is ideal for visitor registration in places such as showrooms, open houses, corporate receptions, hotels, restaurants, and at events. 

The LobbyTrac™ Visitor Management Solutions is available in the United States, as well as in all Growth Markets, including Australia, New Zealand, India and Singapore from December 01, 2011.

* Optional accessories required / ** For more information on mounting options, contact a local sales representative. Visit www.pitneybowes.com

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