For the past several years, Prosource has been accelerating growth through a strategy focused on intense customer focus, geographic expansion, and transformation of their solution portfolio into a full service office technology partner for companies across the Midwest. Prosource acquired Infitech in 2013, which added IT products and services to their office technology portfolio. In 2014, Prosource expanded their geographic footprint by opening full service offices in Louisville and Lexington, Kentucky. Prosource acquired West Chester, OH based Alternative Computer Technology (ACT) and Greendale, IN based hITech earlier this year, complimenting their well-established technology portfolio. The latest acquisition of Aaron’s Business Solutions brings the company head count to 250 employees across Ohio, Indiana, Kentucky, and West Virginia.
“This is a strategic acquisition and it aligns well with our plans and vision for the future”, says Brad Cates, Prosource President and CEO. “While our growth is exciting, our top priority is to make sure we’re delivering the absolute best experience for our customers every day. Aaron’s Business Solutions clearly shares our customer-obsessed attitude and has spent 50 years building a great brand in West Virginia by putting their customers first”.
Prosource’s momentum and results have recently earned them prestigious local and national recognition in areas of customer service, workforce engagement, community service, business ethics, and overall company performance. Most recently, Prosource was named “Company of the Year” by imageSource Magazine, received the Pro’s Elite 100 Customer Service Certification for the 4th year straight, received “Best Places to Work” Finalist designation by the Cincinnati Business Courier for the 3rd year straight, received the Pro-Tech Top Service Team Award for the 10th year straight, and was ranked first out of over 350 Konica Minolta solution providers when they received the distinguished “Award of Excellence” earlier this year.
Prosource® is one of the fastest growing companies in the Midwest, serving over 5,000 customers. With Ohio offices in Cincinnati, West Chester, and Dayton and Kentucky offices in Lexington and Louisville, and their newest offices in Charleston and Huntington, West Virginia, Prosource provides Office Equipment, Document Automation, and Technology Solutions for businesses large and small. Founded as Cincinnati Copiers in 1985, Prosource has grown from a print and copy hardware provider to offering total office technology solutions. The hallmark of Prosource’s service is the TotalPro Experience, an end-to-end commitment to unconditional customer satisfaction. For more information visit www.totalprosource.com.