Strategy Development Announces Fall eWorkshop Schedule / Extensive eWorkshop Curriculum28 Sep, 2011
Bryn Mawr, PA- September 26, 2011- Strategy Development, a leading management consulting and advanced sales training firm, has announced its Fall e-Workshop line-up. Strategy Development offers the industry's most comprehensive, interactive eWorkshop series designed to help dealers launch a profitable MPS program, re-energize their sales team, set-up their back-office to support MPS, and increase service revenues. All employees of a dealership can participate and no travel is required. The Fall line-up consists of three interactive web-based programs with the first sessions starting in October.
"We are excited to be able to offer dealers an economical, live and interactive educational experience that does not require time out of the field," stated Tom Callinan, Managing Principal of Strategy Development. "For dealers just starting an MPS program, those wanting to train additional employees, or those who are looking to fine-tune their service or sales operations, our programs will deliver results."
All of the eWorkshops were developed and will be taught by Strategy Development consultants who have extensive field time helping dealers expand their businesses and improve operating margins. The information is relevant, and upon completion of the eWorkshops participants will walk away with the steps they need to successfully implement new programs and processes. The series was designed to complement the award-winning classes Strategy Development facilitates with BTA.
The Fall series includes the following eWorkshops:
Sales.Operations.Service (SOS): This is a comprehensive web-based MPS educational experience that will teach dealers a step-by-step process of how to launch and administer a profitable MPS program. Not only will participants learn all aspects of selling and implementing an MPS program, but they will also learn about the service and operational issues surrounding MPS contracts. Some of the topics covered include consultative selling, first appointment objectives, conducting the assessment, pricing the opportunity, designing a winning proposal, new fleet assimilation, and service delivery methods. At the completion of the ten week program, dealerships will be able to successfully implement any MPS program.
SOS is a ten-week program running from 4:00 PM to 5:00 PM EST on Mondays beginning October 10th. The SOS educational experience will be taught by Ed Carroll, Strategy Development Principal and MPS consultant, and Ken Staubitz, Service Operations Consultant. For more information or to register for this program please visit www.strategydevelopment.com/sos.
MPS Operations and Service: With entry into the MPS space, you add complexity to your back-office operations and to your service department. This eight-week interactive, web-based program was designed to jump start your understanding of how to set up and manage all operational and service aspects of an MPS agreement. Some of the topics covered include how to set up a contract, how to determine the number of technicians you need, whether to establish service territories for printers or use route service, how to establish back-office processes for effective implementation, and much more.
MPS Operations and Service will take place on Tuesdays, 3:00 PM to 4:00 PM EST, starting November 1st. It will be taught by Ken Staubitz. For more information or to register for this course please visit www.strategydevelopment.com/mpsos.