Talking Service Revenue2 Jul, 2014 By: Sand Sinclair, Editor
Managing a successful dealership or business takes overseeing and implementing best practices in a multitude of areas: sales, service, finance, operations, etc. And though sales revenue is naturally key to a company's success, it is service revenue that is the backbone of the company. Our July cover story provides key steps to guide you, while answering why you need to assign the right people to take full responsibility in service so as to increase revenue. Learn why comparing your performance against today’s industry benchmarks can help you determine the best place to put your time and attention so that you can realize the fastest improvement in order to thrive.
In addition, get a good introduction to SaaS, updates on the art of capture in document workflow, how to sell cloud efficiently as well as productively, and much more, in this summer issue. Enjoy the read!
Sand Sinclair Editor-in-Chief