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Your Managed Print Services Association

23 Feb, 2016

While managed print services (MPS) has been around for a while – a decade, if not longer, depending on whom you talk to – a common understanding, language, and community for independent discussion was lacking.  Thus in 2009, the MPSA is founded as an organization for providing a platform for independent communication, collaboration, education and standards to help enable success for MPS professionals.

The MPSA is a global, non-profit organization that provides education, research, and best practices to help companies actively manage their document output devices and related business processes.  The MPSA is the only international, independent and nonprofit MPS organization that embraces all industry participants in a collaborative environment. 

The MPSA is NOT owned or directed by any one organization; it is in fact owned by its members. The influence of any single company, large or small, is prevented by the MPSA charter. The association is open to the entire MPS community, with practical insights and content for MPS practitioners, providers, end-user decision makers, and consultants.

The objectives of the MPSA are to:

•            Promote and advocate MPS in a vendor-neutral forum to the mutual benefit of end users, its members and other stakeholders in the global MPS industry;

•            Provide opportunities for members to present their MPS-related products and services to the end-user community in an informational environment and establish a worldwide presence and professional reputation for MPS and its participants through marketing, case studies, and other media;

•            Provide opportunities for end users to present their problems, feedback, and ideas to the MPS business community in an informational environment;

•            Support the members of the MPSA and other stakeholders in the MPS industry through high-quality education and information;

•            Become the single best focused resource available on all areas of MPS through technical research of manufacturer hardware, software applications, processes, and industry trends;

•            Partner with independent organizations to set standards around MPS that will ensure all MPS stakeholders of consistent and meaningful results; and

•            Increase membership at a rate that maintains an atmosphere for effective exchange of information and provides a general community of interest that can share ideas, resolve issues, and pursue further MPS innovations to better the MPS industry.

Looking Ahead

As our industry evolves, so does the MPSA. On December 2, 2015, the MPSA announced an update to its definition of MPS:

“The active management and optimization of business processes related to documents and information, including input and output devices.”

Kevin DeYoung, MPSA President and President & CEO of Qualpath noted that, “While the idea of MPS is mature, its execution is still embryonic. 2016 will reveal a need for end users to expect more and providers to do more. This ‘more’ will be evidenced by increasing transaction variants of how MPS is executed, software solutions that layer on increased value, and greater sensitivity/execution of document input flow and management.”

There is little doubt that physical page volume is trending down, as younger generations rely less on hard copy output. As a result, MPS has become less about the per-page cost on A4 printers and more about the management and optimization of business processes.

“I’m excited to see additional services and solutions being provided to enhance the traditional MPS offering,” said Ron Alphin, MPSA Board Member and Director of Shared Services for Distribution Management.

The MPSA will continue to be the leading industry resource for all things MPS, even as the future brings new leadership, members, committees, education, and opportunities to network among some of the brightest minds in the industry.

“I look forward to helping members get more out of their membership and expanding the scope of how the MPSA can effectively help its members,” shared Doug Bies, Vice President of the MPSA and Senior Marketing & Planning Specialist - Managed Document Services for Canon.

With recent news of OEM’s splitting up or being up for sale, and the health of some not being what they once were, the MPS industry will continue to evolve in 2016.  As an association, the MPSA will evolve as the MPS industry evolves and will continue to be the leading global collaborative MPS resource. 


For information or to become a member, please contact the MPSA at info@yourmpsa.org to learn more about the value it can deliver to you and your organization. 

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