Dealership Case Study: Modern Office Methods, OH30 Jun, 2010 By: Client: Wyoming City School District
Dealership Case Study: Modern Office Methods, OH
The Wyoming City School District serves nearly two thousand children in the City of Wyoming, Ohio, a small residential community of 2.8 square miles. Wyoming is a top district in the state of Ohio and ranks in the top 100 in the nation on advanced placement results. The district has three primary schools, a junior high and a High School, as well as administrative offices.
The Wyoming City School District had tried to simplify its print management by using one manufacturer’s equipment however the equipment had been leased from the manufacturer under different contracts at different times and installed in different buildings. This resulted in multiple bills as well as confusion over service. Further complicating the billing problem was the matter of the nature of the school year. The equipment was used heavily from August to May and hardly used at all during the summer. The billing method offered by the manufacturer penalized the district for going under estimated usage in the summer and going over estimated usage during the school year.
MOM’s custom billing solved many of the challenges the District faced. MOM offered Wyoming a single invoice with usage calculated against an annual average giving the district full credit for low usage during the summer months MOM started with an assessment of the printing needs at each school and recommended a fleet of Konica Minolta equipment that suited the productivity needs at each campus. MOM tied all the equipment together digitally with FleetCare™. The FleetCare Assessment; Management Utility (AMU) collected data from all the connected printers and reported which equipment was being overused or underutilized. This data allowed MOM to implement the correct devices based on Wyoming’s actual usage. Wyoming’s printer supplies and service were also covered under the FleetCare™ program, freeing the district’s IT staff of responsibility for printer problems.
In addition, the District also implemented a software solution, unityDesktop™. Wyoming needed this software to fold their student report cards during the printing process. The software can decipher multiple page report cards by student and fold them accordingly, instead of interpreting a large stack of report cards and seeing them as single page documents. This solution saves the district untold hours and thousands of dollars each time report cards are generated.
Finally, in the Board of Education office, Wyoming has a PW1R Water Purification System. MOM is truly a total solutions provider for the Wyoming City School District.
About Modern Office Methods
MOM has been in the office equipment business since 1957. Throughout their more than 50 years in business, they have experienced steady growth and have adapted to changing technology and varying customer needs. Robert J. McCarthy founded MOM as a 3M-copy products dealership in Evansville, Ind. MOM represented the Thermo Fax – the only dry copier on the market. The Thermo Fax was about the size of a breadbox and it took four seconds to make one dry copy on a piece of brown paper. OF NOTE: At that time, MOM’s main competitor was carbon paper – not other copiers – and the main sales objection was, “Why would I need a copier? I don’t make copies." Enter technology…
During MOM’s first year in business, it provided customers with enough paper and supplies for them to make 200,000 copies. Today, that figure is more than 750 million. MOM’s product line has grown to include a full line of copying systems, facsimile systems, multifunction devices (MFPs), color solutions, network laser printers and color printers.
Throughout MOM’s years in business, their commitment to customer satisfaction has fueled steady growth. Today, MOM’s annual revenue tops $30 million, and they serve thousands of customers and employ more than 170 people. For information visit www.momnet.com