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Corey Smith
Corey Smith is the author of "Do It Right: A CEO's Guide to Web Strategy" and Chief Web Architect for Dealer Marketing Systems. You can connect with Corey at http://www.coreysmith.ws

Aaron Dyck is responsible for helping LMI customers grow equity in their businesses by starting or advancing the performance of their managed print business. Mr. Dyck leads the nation’s most experienced team of Business Development Managers who are responsible for empowering LMI clients with award winning MPS resources, training, marketing and business execution strategies that ensure maximum profitability.

Prior to LMI, Aaron spent 10 years in the imaging supplies business including 5 years with PrintFleet Inc. as the Director of Sales. In this role, Aaron was also responsible for developing and supporting various OEM programs and Key MPS distribution partnerships.

Born and educated in Virginia, Ann spent 10 years in the Court Reporting business in Washington, D.C. before beginning a successful sales career in 1980 for an office equipment dealership in Virginia Beach, Virginia. In 1993 Ann started a consulting and training business in Virginia Beach. She develops and presents workshops and sales seminars for the office equipment industry.

Bill DeStefanis is Director of Product Management, MFP Solutions for Nuance Communication's Document Imaging Division. Bill held the position of senior director of product management and business development at eCopy prior to its acquisition by Nuance in 2009. He has also held senior level positions at IBM, SCANSOFT, and Lernout & Hauspie, and holds an MBA in Finance from Suffolk University - Sawyer School of Management.

Charlene Soucy is the Marketing Director for imageSource Magazine, ITEX National Conference and Expo and Solutions Summit.

Chris Ryne is a Principal Co-Partner with Mitch Morgan of Growth Achievement Partners, a leading industry consulting firm in the office channel.  PLease  visit www.growthachievementpartners.com for detailed information.

Corey Smith is the author of "Do It Right: A CEO's Guide to Web Strategy" and Chief Web Architect for Dealer Marketing Systems. You can connect with Corey at http://www.coreysmith.ws

Darrell Amy is president of Dealer Marketing Systems, a management consulting firm for the office equipment provider and independent copier dealer; includes creation of client websites, digital marketing, social networking, MPS information, etc.

Darrell Leven is Business Development Director for US Fleet Tracking, a leading provider of GPS Fleet Management technology. He can be reached at 816-727-7037 or by email at dleven@usft.com. For detailed company information visit www.usft.com.

Dave Fellman is the president of David Fellman & Associates, a sales & marketing consulting firm based in Cary, NC. He is the author of “Listen to the Dinosaur” (2010), which Selling Power magazine listed as one of its “10 Best Books to Read in 2010.” Contact him at 800-325-9634, dmf@davefellman.com, www.dinosaurwisdom.com.

David Ramos has 15+ years of experience in the imaging industry as a top producing business development and management professional both in the USA and Latin America. His experience spans from Xerox Corporation to IKON Office Solutions, where he held various positions including Director of Sales. For IKON University he worked as a senior sales trainer & developer, notably with IKON's award winning sales teams. David offers experience in sales training, management training & development, strategic marketing, and key account management.

Dr. Satwant Kaur is hailed as the “First Lady of Emerging Technologies” in Silicon Valley, as well as her live radio show, enlightening thousands.  Intel published her book entitled “Transitioning Embedded Systems to Intelligent Environments.” She was the CTO of Emerging Technologies group at TIBCO. She received her doctorate in Mobile IP technologies from Oakland University in Oakland, Michigan, and also holds a Bachelor of Technology degree in Electrical Engineering with distinction from the Indian Institute of Technology in New Delhi, India.


DISCLAIMER: Dr. Satwant Kaur, First Lady of Emerging Technologies, expresses her own personal views and opinions in all communications including all electronic, broadcast, and print media formats. Dr. Satwant Kaur is not endorsed by any third-party affiliation, organization, or employer and all opinions are solely of Dr. Kaur's, and do not reflect the opinions and/or views of any third-party affiliation, organization, or employer. For further information, please refer to her web site SatwantKaur.com. Dr. Satwant Kaur may be contacted at her email Satwant.Kaur@gmail.com.

George Spilka & Associates is a national banking investment firm and specializes in diverse middle market corporations. He can be reached at spilka@georgespilka.com and 412-486-8189.

Managing Director, NewField IT NewField IT provides specialist consulting services for MPS and workplace optimization. To automate and improve these services it has developed the market’s leading discovery, design toolsets and business intelligence platforms and provides systems integration support for printing, imaging and workflow technologies. James grew the company from scratch to being a global leader in Managed Content Services (MCS) consultancy, toolsets and systems integration. Prior to founding NewField IT, James established the Imaging Systems Business at Ricoh (formed to pioneer the sales of consultancy led business process automation software and managed services) and held senior positions at Danka and Kodak. James is a graduate of Imperial College where he read Chemistry and went onto postgraduate studies before joining the MCS industry. Twitter: @NewFieldIT LinkedIn: https://www.linkedin.com/company/newfield-it Website: www.newfieldit.com

Jim McMeel, Vice President of Sales, Compass Sales Solutions

Kelly Ricker, Senior Vice President, Events & Education, CompTIA

Krista Moore is highly recognized as an inspirational speaker, executive coach, and sales trainer. She addresses hundreds of businesses internationally, through her seminars, coaching programs and web-based training. Krista brings 20 years of sales leadership experience working for a progressive office and computer products independent, Regional Sales Manager for Boise Cascade and as a VP of Sales for Corporate Express. For the past 7 years, as President of K. Coaching, Krista dedicates much of her time helping businesses and their sales executives get to their highest level of achievement and profitability. She is passionate about coaching others to have outstanding success in their life and their career.

Lawrence M. Walsh is CEO & Chief Analyst of The 2112 Group, a business strategy firm focused on improving the performance of technology companies’ direct and indirect channels by leveraging proprietary intelligence through qualitative research, market analysis, tools, and enablement programs. He founded Channelnomics, a news and analysis website about business models and best practices of technology channels, which was licensed by Incisive Media in July 2014. Walsh spent the last 20+ years as a journalist, analyst and industry commentator. He's previously served as editor of Information Security and VARBusiness magazines, as well as editor and publisher of Ziff Davis Enterprise’s Channel Insider. He is co-author of The Power of Convergence, a book on the optimization of technology utilization through the merging of business and technology management.

Mark Scardigli is VP, Sales, of Marlin Leasing Corp. With 20+ years of equipment finance experience he leads the strategic direction of Marlin in positioning & customer development. Marlin is a nationwide provider of equipment financing solutions focusing on customer service for small & mid-size businesses: http://www.marlincorp.com  or directly to http://MScardigli@marlinfinance.com

Chris Strammiello is Vice President of Global Alliances & Strategic Marketing for the Document Imaging division at Nuance Communications. He has been involved in the high-tech industry for close to 20 years, working to advance emerging technologies in business, and is frequently called upon by industry analyst organizations to share his insights. Visit http://www.nuance.com for company information.

Perry successfully launched NPD’s office supplies business in 2007 and is responsible for all aspects of business management including marketing, sales, and client and product development. He provides executive-level guidance, industry analysis, and overall strategic value to NPD’s clients about the consumer and commercial side of office supplies.

Richard Sissen has 30 years' experience in the office equipment industry, including with major manufacturers and as an owner operator of a copier and facsimile dealership for 18 years. He is a management consultant within his firm, Sissen & Associates. He can be reached at 314-570-0430, richsissen@aol.com, www.sissenandassociates.com

Rob Gilbert, Sr. is an experienced industry consultant with decades of experience in office technology and the imaging marketplace.

Sarah Henderson is Director, MPS Operations, for the Clover Imaging Group. In this role, she plans, develops, and manages the implementation and customer onboarding for MPS infrastructure tools in multiple channels in North America through the Axess program. In this role, she focuses on helping dealers gain efficiency and profitability within their MPS engagements.  Henderson also serves at the Secretary of the Executive Committee for the Managed Print Service Association.  (MPSA)

Henderson’s background includes more than nine years in the imaging industry, with hands-on experience assisting dealers implementing MPS and marketing strategies. Prior to joining Clove / West Point Products, Henderson was Director, Strategic Marketing, for the Office Equipment Group at GreatAmerica Financial Services.


Sarah Henderson

Director, MPS Operations

Clover Imaging Group


t: 855.293.7780 select 3

m: 515.421.3755


Steve Sykes is Managing Director at S.E. Rentals.

Teri Dunn is the Director of Consulting for Print Management Solutions Group and a master facilitator for the company’s Selling Managed Print Services professional development program. Teri’s responsibilities follow a distinguished career of 26 years with Global Imaging Systems companies in Pennsylvania, Washington and Oregon and finally as Global Corporate Vice President of Marketing. Teri’s responsibilities which originated in sales led to roles of Vice President of Sales, Executive Vice President, Company President, and Group President. In her role as Corporate Vice President of Marketing she assumed the rollout of Global’s successful national Print Management initiative. Teri was also responsible for curriculum, administration and training of the “Sales and Marketing” module within the National Global Leadership Institute.

Thomas Cooke is the Managing Principal of Print Management Solutions Group and the Founder and President of Learning Outsource Group. As a nationally recognized speaker and facilitator, he has been a featured speaker at numerous office imaging industry conferences for a variety of organizations and OEM’s. He has authored or co-authored various training programs including Selling Managed Print Services and Sales Management Leadership in the 21st Century. Thousands of executives, managers and sales professionals have participated in programs he has created or facilitated since 1992. He is highly respected as an industry authority in Sales Education and Sales Management Leadership Development.

Tom Callinan is the founding principal of Strategy Development, a management consulting and advanced sales training firm for technology and outsourcing companies. From 1998 to 2005, he was an executive with IKON Office Solutions, most recently vice president and general manager of IKON's largest business unit with revenue of $1.4 billion. Prior to IKON, he was the founder and CEO of Copifax Inc.

Tom Offutt is the Director of Business Development for EFI’s Fiery business unit, where he focuses on enterprise print solutions.


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