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BY Dennis Amorosano

When Hardware is Not Enough   15 Jul, 2009
By: BY Dennis Amorosano

The office equipment industry continues to undergo significant changes that are transforming both customer expectations as well as vendor and channel delivery capabilities.  What was once an industry grounded in the delivery of reliable hardware offerings and effective service is now an...more >>

Marketing the Intangible: Professional Services   20 Apr, 2009
By: BY Dennis Amorosano

As the office equipment industry has evolved, the migration of technology from standalone to connected has brought with it a completely new set of expectations and opportunities for customers and resellers alike. While it is still very common to find office equipment resellers highly focused on...more >>

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