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Rob Gilbert, Sr, Industry Consultant  


Article
Becoming the Provider of Choice   4 Sep, 2014
By: Rob Gilbert, Sr, Industry Consultant  

In today’s ever-evolving world of office technology and document workflow production, businesses are facing new and difficult decisions that affect their overall productivity in the corporate space.

Article
Change Challenges to Opportunities in the New Year   18 Dec, 2013
By: Rob Gilbert, Sr, Industry Consultant  

As each of us face a new year, so too, do we face new opportunities – despite, yes, challenges in our regions, our dealerships, our territories, and often in our own offices. Economic conditions are forming business decisions while cutting edge technology advances change the landscape that we...more >>

Article
What’s Next?   4 Aug, 2013
By: Rob Gilbert, Sr, Industry Consultant  

Remember when you used to be able to sell copiers for a profit? Remember when we used to be smarter than our customers? Remember when a “solution” used to be a dual line fax machine? Remember when customers used to place maintenance agreements on calculators?

Article
It’s a New World   7 Jan, 2013
By: Rob Gilbert, Sr, Industry Consultant  

Remember when you used to be able to sell copiers for a profit? Remember when we used to be smarter than our customers? Remember when a “solution” used to be a dual line fax machine? Remember when customers used to place maintenance agreements on calculators? I hear these questions periodically...more >>

Article
Ramping Up Your New Year’s Resolution   20 Dec, 2012
By: Rob Gilbert, Sr, Industry Consultant  

With a new year right around the corner and dealerships trying to make their numbers for the end of one year and plan for the next, it is time to think about your sales teams and how they go about setting goals for their success; selling print services and elsewhere; and it’s also important to...more >>

Article
The Frontline: References, Referrals, Reciprocity & Recommendations   1 Jun, 2012
By: Rob Gilbert, Sr, Industry Consultant  

In today’s business climate, demand has never been higher for companies to provide reference information to their prospects about clients that have been helped, solutions that have been provided, problems that have been solved, financial benefits that have been and are being realized, business...more >>

Article
First Things First: MPS Begins with an Assessment   26 Jan, 2012
By: Rob Gilbert, Sr, Industry Consultant  

If you are in the "MPS space", you realize that there are many components that make up what will become a good MPS program, and that no matter what pieces you put together to drive the process, MPS must first be centered around a good Document Workflow Assessment process.

Article
The Changing Tide Of The Office Automation Industry   4 Oct, 2010
By: Rob Gilbert, Sr, Industry Consultant  

Remember when you used to be able to sell copiers for a profit?  Remember when we used to be smarter than our customers?  Remember when a “solution” used to be a dual line fax machine?  Remember when customers used to place maintenance agreements on calculators?  I hear...more >>


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