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BEI Services, Service Reporting Software (SRS) Continues to Gain Momentum

17 Mar, 2011

BEI Services, Service Reporting Software (SRS) Continues to Gain Momentum

Cody, WY (March 16th, 2011) – BEI Services, Inc. and Labrador Solutions, LLC announce the integration of these companies two distinct products.  BEI Services released their new Service Reporting Software (SRS) service dispatch product last year in December, and offered this product to any dealer free of charge.  The SRS product allows full integration with BEI’s Advanced Comparative Reporting, Technician Compensation program and Territory Management Software.  Labrador Solutions has been offering device monitoring solutions for more than 4 years.  Their MPS solution has been rated 5 stars by Buyers Laboratory for Security and Administrative Ease of Use and 4 ½ stars for overall value software solution.  The combination of these two software products will allow a fully integrated MPS solution at a very reasonable cost.

“We are very excited to offer this additional functionality to the dealers using our SRS product” says Bud Karakey VP of Operations, for BEI Services.  “This is the first of many partner integrations we are working on for this product, and we are very happy to start off with such a tremendous value that this software integration brings with Labrador Solutions.  With the capabilities to tie in all of their service and consumable alerts into our free service dispatch software makes perfect sense.  Now dealers can actually have their monitored devices alert them automatically when there are service issues or consumable alerts in a central location that all users can see.  The SRS software can even be configured to open up a service call on the system and direct it to the correct person in the dealership automatically.  It can even notify the technician automatically via email.”

“We are honored to be the first company to integrate with BEI’s SRS product.  Our seamless integration of service and consumable alerts into the SRS product adds real-time proactive integration directly from the end-user device to the dealer’s dispatch system.  This also solidifies the cost justification any MPS solution needs” said Gary McGill, Director of Marketing at Labrador Solutions.  “With our economical MPS monitoring solution and the functionality the SRS product provides dealers, we know there is no better overall solution at this cost in the industry.”

The software will be available for the general public usage June 1st, 2011.  Visitors at ITEX 2011 may view a demonstration at the BEI booth #206 or the Labrador booth #635.

About BEI Services
BEI Services has been providing the world’s only source for unbiased imaging device performance benchmarking since 1993. Having also developed the most successful and accepted technician incentive program in the history of the industry, BEI stands alone as experts in service department benchmarking and managed incentive programs. Tracking more than 1.1 million service calls on nearly 23 thousand technicians every month, BEI can show you what “good” looks like and where you stand in relationship to that benchmark.
For more information about BEI Services contact their offices at 307-587-8446, email: marketing@beiservices.com or visit www.BEIServices.com
About Labrador Solutions, LLC
Labrador Solutions is a technology company focused on helping dealers manage their fleet of printers, copiers and MFPs. Their easy to use software, affordable prices and personalized support make Labrador and attractive solution for dealers of any size. Additional information can be found at www.labradorsolutions.com

Gary McGill
Director of Marketing
Phone +1 (800) 543-0570

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