Building Tools and Services Available Through SMBAccess27 Jun, 2006
Building Tools and Services Available Through SMBAccess
Tech Data Corporation recently conducted the second in its series of SMBAccess Partner Connection Conferences in Houston, bringing together dozens of IT resellers and vendor business partners targeting small-to-midsize businesses (SMBs). SMBAccess is Tech Data's comprehensive array of exclusive offerings available free of charge to the thousands of resellers supported by the distributor's SMB Sales Division. Since SMBAccess was introduced last year, nearly 1,500 SMB resellers have taken advantage of the program; more than $50 million in credit increases have been extended to eligible resellers; additional Partner Connection Conferences have been scheduled; and dozens of exclusive offerings have been established, with more to be introduced this summer.
"Tech Data has taken a comprehensive approach to enhance our support of SMB resellers," said Stacy Nethercoat, vice president, Tech Data SMB Sales Division. "For nearly a year, the SMB Sales Division and SMBAccess program have worked in tandem to provide the highest levels of support to our SMB reseller customers. During that time, we've seen average growth rates far outpace that of the IT industry among these customers, who play increasingly critical roles in the channel's ability to fulfill demand for IT solutions among small businesses nationwide. Through SMB Sales and SMBAccess, Tech Data is dedicated to solidifying our position as resellers' preferred distributor, especially in the SMB market."
Tech Data's SMB Sales Division continues to add new resources to more
efficiently assist resellers. That enhanced customer engagement enables Tech
Data and its vendor business partners to introduce timely, exclusive benefits
through SMBAccess that are tailored to the specific needs of SMB resellers. To
grow their businesses, increase margins and capitalize on the latest industry
trends, resellers can leverage a wide array of SMBAccess exclusive offerings.
-- SMBAccess Partner Connection Conferences are one-day regional events that provide resellers with peer-to-peer and vendor business partner engagement opportunities, as well as one-on-one interaction with Tech Data SMB Sales executives. The conferences also are forums for business-building seminars hosted by industry experts, reseller best-practice sharing and vendor business partner presentations.
-- Fast-Track Vendor Certification Trainings will be offered on a quarterly basis via the SMBAccess Web portal. Resellers will have the opportunity to participate in free condensed online trainings to quickly and conveniently acquire leading manufacturer and software publisher certifications.
-- Discounted Technical Trainings and Vendor Certifications are available on more than 260 vendor-specific or industry-recognized technical certifications. Available through TDEducation, resellers can leverage these opportunities for their own technical and sales staffs, or build margins by reselling the trainings themselves.
-- Industry Expert Webinars provide resellers with insight into how they can capitalize on the latest industry trends such as building a managed services practice, developing compensation plans for their sales teams and enhancing their customer service.
-- Monthly Promotions from participating vendor business partners provide resellers with exclusive SMB product incentives and rebates, helping to build attach rates and margins.
-- SMB Financial Services Team works closely with SMB Sales to ensure resellers have adequate credit lines and are informed about alternative financing opportunities. Programs available through third-party financing providers such as end-user leasing enable SMB resellers to pursue new business without impacting their credit lines or ability to support existing customers.
-- Tech Data Services Webinars enable resellers to easily navigate the extensive services and resources available to them as Tech Data customers. Sessions address how resellers can leverage Tech Data services to increase efficiencies and generate new revenue opportunities with tools like MyOrderTracker or the TDOnCall technical services suite, as well as TDAgency end-user marketing and the TDSolutions Center.
-- SMBAccess.com Web Portal provides details on all SMBAccess exclusive offerings, as well as new product announcements and details on some of the industry's latest, most profitable SMB trends.
"Tech Data understands what support and services are meaningful to SMB resellers like us," said Hugo Perez of DATACORP. "Our small business customers rely on us to deliver a wide range of IT solutions. Being backed by Tech Data's SMB Sales team and all the resources they have access to helps us enhance the value we provide our customers as we deliver the most profitable solutions available."
Learn more by contacting Tech Data's SMB Sales team at (800) 237-8931 or