Densigraphix Extends Customer Service Hours8 Jul, 2008
Densigraphix Extends Customer Service Hours
Montreal, Quebec (July 2, 2008) – Densigraphix today announced that they are extending business operating hours to 7:00 p.m. Eastern Daylight Time, Monday through Friday, effective July 1, 2008.
“These new hours will improve our customer service throughout North America and extend shipping hours to customers serviced from our primary warehouse locations in Buffalo, New York and Montreal, Quebec. The extended hours will be supported by our Customer Service and Credit departments for those warehouses. Our Mississauga facility will continue to operate 8:30am - 5:00pm and service the Greater Toronto Area and our Coquitlam (Vancouver) location will continue to service our western Canadian customers 8:30am - 5:00pm Pacific Daylight Time,” states Daimin Bodnar, Executive Vice President of Operations.
In addition to these changes Densigraphix is also introducing a new customer service toll-free hotline for the United States and Canada 1-877-773-3674.
“This toll-free hotline 1-877-77-DENSI rings direct to our customer service group. We created this number to better service the increased demand of our customers, streamline their call options and reduce their waiting time. Our customers can now place their orders quickly and efficiently by phone at: 1-877-77-DENSI or, on-line at www.densi.com,” comments Dana J. Valley Vice President Sales & Marketing.