ECi Empowers Dealer Growth at National Users Conference7 May, 2008
ECi Empowers Dealer Growth at National Users Conference
FORT WORTH, TX ( May 05, 2008) – eCommerce Industries, Inc. (“ECi”), a leader in industry-specific information technology solutions, hosted 425 independent dealers, distributors and industry vendors at the company’s Empowerment 2008 National Users Conference, held April 24-26, 2008 in Grapevine, TX. The conference provided more than two days of software training, seminars, vendor expos and presentations for office products, contract furniture and business equipment dealers using ECi’s DDMS and Britannia business systems.
The conference was a tremendous success, with Britannia customers joining us for the first time,” said ECi’s Vice President of Quality and Education, Stacy Heemsbergen. “This event continues to grow as we bring together different groups of ECi customers to share ideas and information about improving their businesses. ECi is the only software company in these industries that offers dealers training and education at this level.”
The focus of the conference was helping attendees find ways to improve current profitability through operational efficiencies, as well as plan for future growth. Roundtable forums on topics such as warehouse management and e-commerce gave attendees the opportunity to hear first-hand what other dealers throughout the country are doing to be successful in these areas. Many of the wholesalers, technology suppliers and industry consultants who participated in the conference presented educational sessions to help dealers better understand subjects such as business intelligence, Web site marketing and search engine optimization, sales force automation, service department benchmarking and competing with managed print service providers.
Software training was also a key component of the conference, with 77 software-specific classes to help DDMS and Britannia users learn more about using the software to lower costs and improve efficiency in their business. The conference also featured an expo area where attendees were able to meet with representatives of the sponsoring vendors.