First Independent Website Designed For Imaging Professionals Broadens Its Scope4 Mar, 2004
First Independent Website Designed For Imaging Professionals Broadens Its Scope
The Print4Pay Hotel: The Imaging Professional’s Resource Center, has announced that it is opening five new message boards devoted to technicians of Ricoh family group products, making it the first independent Website in the history of the office equipment industry that enables both sales reps and technicians to share knowledge about the equipment they sell and service.
The five new message boards dedicated to the technical services side of the imaging business include: Networked Printers, Copiers and Fax; PC Networking Questions; AS400 Applications; Shop Talk; Mac Operating System. “By adding these topics, we’re hoping to drive more technical people to the site,” notes Post. “Technicians need to get information as fast as sales people, especially if they have a problematic machine in the field. Through the site and the various message boards, techs can post questions and get an answer in hours rather than days.”
The message boards that allow Print4Pay Hotel members to share knowledge ultimately add value to the customer-dealer relationship, and that more knowledgeable techs have a direct impact on the dealerships they serve as well as the products they service.