Georgia Woman Files Suit Against HP15 Mar, 2005
Georgia Woman Files Suit Against HP
A Georgia woman has sued Hewlett-Packard Co., claiming the ink cartridges for its printers are secretly programmed to expire on a certain date, in some cases rendering them useless before they are even installed in a printer.
The suit filed in Santa Clara Superior Court in northern California seeks to represent anyone in the United States who purchased an HP inkjet printer since Feb. 2001.
HP ink cartridges use a chip technology to sense when they are low on ink and advise the user to make a change. But the suit claims those chips also shut down the cartridges at a predetermined date regardless of whether they are empty.
"The smart chip is dually engineered to prematurely register ink depletion and to render a cartridge unusable through the use of a built-in expiration date that is not revealed to the consumer," the suit said.
The suit, which seeks class-action status, asks for restitution, damages and other compensation.