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HP - Americas Replacement Parts Business Teams Up With Authorized Partners

18 Mar, 2011

HP - Americas Replacement Parts Business Teams Up With Authorized Partners

PALO ALTO, CA (March 3, 2011) – HP’s Replacement Parts Business in North America is teaming up with its Authorized Replacement Parts Partners (ARPP’s) in an effort to promote awareness around the use of HP Genuine Replacement Parts Vs. non-genuine, counterfeit products. Some of HP’s ARPP’s, will be exhibiting at the annual ITEX 2011 Expo & Conference, March 22-23 Washington DC, to help local businesses understand the pitfalls associated with purchasing non-genuine parts for their machines.

Why buy HP Genuine Replacement Parts?
HP uses highest quality components & assembly processes which provides trouble-free usage. One of the biggest misconceptions when buying spare parts is that they are all the same. In reality, remanufactured parts, including fuser & maintenance kits, are made and assembled by many different “repairers”. Due to fierce competition, non-authorized remanufacturers simplify their processes and substitute with non-genuine components to save time & costs – which results in spare parts with varying levels of quality.

This results in greater downtime of your customer’s systems, which is time, energy & money wasted and may also damage the reputation of your business. Only HP Genuine Replacement Parts offer consistently proven performance over the life of the part. After all, Imitations have their Limitations. Always ask for Genuine HP Replacement Parts.

HP Authorized Replacement Parts Partners
Using strict quality criteria & stringent selection processes, only the highest caliber companies are invited to partner with HP’s Replacement Parts Business. To service the Americas region, HP has appointed 14 ARPP’s (To Order HP Parts: www.hp.com/buy/parts or 1-800-227-8164).

About HP’s Authorized Replacement Parts Partners 
HP’s ARPP’s offer the best value-for-money for your HP product repair needs when buying HP Genuine Replacement Parts. Their assurance to your customer’s satisfaction includes;

• Quoting prices for genuine HP parts when you need to give an estimate.
• Stocking commonly used parts so that it’s available for your repair jobs.
• Keeping you informed of your order delivery dates to schedule your commitments.
• Providing parts information when you have technical questions

With HP Genuine Replacement Parts, your customers will be given the quality, performance and assurance only we can provide. Help them protect their investment by only putting in the best parts for their products.

All HP Genuine Replacement Parts are:

• Covered by warranty for assured repairs.
• Tested and qualified for performance and trouble-free usage.
• Designed and checked for safety.
• Manufactured with the latest engineering improvements at no additional cost

Together, our HP ARPP’s and genuine HP parts provide you with the peace of mind that every repair you do meets your customer’s expectation and your commitment to them. Let our years of experience, availability, quality and affordability enable you to focus on what you do best – servicing & delighting customers.

About HP
HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at http://www.hp.com

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