IKON Launches Public Supply Sales Website11 Apr, 2002
IKON Launches Public Supply Sales Website
VALLEY FORGE, Pa., April 4 /PRNewswire-FirstCall/ -- IKON Office Solutions, Inc. announced the launch of IKONSupplies.com, an online supply sales site open to the public and accessible from the company's website at www.IKON.com or directly at www.IKONSupplies.com. Through IKONSupplies.com, businesses can now purchase supplies for copiers, printers and fax machines, as well as other general supplies needed in the office. IKON's new site is designed to offer convenience, speed and reduced transaction costs for businesses in purchasing supplies.
"IKON's goal is to make it easy for customers to find the information and solutions they need," said Eric Dirks, Vice President of e-Business and Field Marketing for IKON Office Solutions. "IKONSupplies.com provides a new interactive channel that we believe will be an addition to our existing array of contact options -- including face-to-face contact with our sales and service professionals, phone, e-mail, fax and other Web options -- which remain critical to serving our customers." IKONSupplies.com is an example of the investments that IKON continues to make in enhancing customer relationships.
Through IKONSupplies.com, customers can make purchases using credit cards or procurement cards. The site provides customers with real-time inventory availability, as well as order tracking and order status notifications. Orders will be shipped to customers overnight, with free shipping for a limited time.
Initially, IKON will offer approximately 5,000 supply and general office products from multiple manufacturers through IKONSupplies.com. IKON plans to expand the site's offerings and functionality over time to meet additional customer requirements. For instance, a supply wizard was recently added to aid customers in selecting the proper supplies for their equipment.
Visit IKONSupplies.com to view IKON's current online supplies offerings and take advantage of the highlighted specials.