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IKON Office Solutions Signs Agreement As Exclusive Distributor Of Remlox

3 Feb, 2011

IKON Office Solutions Signs Agreement As Exclusive Distributor Of Remlox

West Caldwell, N.J. (January 31, 2011) - Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, today announced that IKON Office Solutions, a Ricoh company, has entered into an agreement with Hill Schwartz Spilker Keller LLC (HSSK) to be the exclusive provider of Remlox remote acquisition technology in the United States.  Remlox is a patent pending PC data forensics software product developed by HSSK.  As the exclusive provider of the Remlox technology in the U.S., IKON leverages HSSK’s broad expertise in collection and data processing along with their innovative technology.  Utilizing the Remlox technology allows IKON’s customers to save time and money while acquiring data related to litigation or related investigations in a defensible manner.

The Remlox technology is designed to “self-collect” a complete sector-by-sector forensic image of a personal computer hard drive, allowing custodians to gather and transmit evidence without sending computer forensic experts to the client’s premises. IKON has utilized the Remlox technology for two years and now includes it as part of its IKON Litovation Solutions eDiscovery suite of services.  Because the Remlox technology is deployed using existing courier services and can be activated by the custodian, acquisitions can be performed quickly in even the most remote locations at a fraction of the cost of more traditional methodologies.

The combination of the Remlox software, HSSK’s accredited computer forensics lab and IKON Legal Document Services provides a complete solution for the collection, verification, logging and auditing of electronic data. To gather information from a personal computer, Remlox is couriered to a custodian on an encrypted USB device.  The custodian attaches the unit to the computer and Remlox automatically creates a complete physical hard drive image.  A Chain of Custody form is then completed and the unit is sent back to HSSK’s forensics lab where certified professionals use the acquired data to perform verification and preliminary electronic data discovery services. IKON professionals manage and integrate the process with other services to provide a total solution.

“We have responded to our customer’s collection needs by providing exclusive access to the Remlox remote acquisition technology.   It will be a core solution in the IKON Litovation Solutions eDiscovery suite,” said Eric Wangler, Vice President, IKON Legal Enterprise Solutions.  ”The collection process is quick, convenient and saves money by reducing travel expenses and expert onsite fees for forensic engineers.  Additionally, the acquired data cannot be changed so the collection process is defensible in court.”  

“The Remlox technology is a forensically sound ‘self-collection’ tool that has been used in more than 18 countries for forensic acquisition of computer systems in support of clients involved in numerous discovery matters,” said David Greetham, Managing Director of the Computer Forensics & E-Discovery Group at HSSK, developers of the Remlox tool. “In one example, the technology was deployed by IKON for a large pharmaceutical company that needed to quickly and inexpensively obtain forensic images from literally hundreds of salespeople in different locations throughout the United States.  The result far exceeded everyone’s expectations.  Partnering with IKON, the largest provider of legal document services in the U.S., will help us quickly spread the benefits of the Remlox technology to a wide audience.” 

IKON Litovation Solutions is a suite of best-in-class technologies that provides customers with customized support throughout the entire electronic discovery reference model including data forensics, electronic discovery, document imaging, document coding and web-hosting. These technologies are part of IKON Legal Enterprise Solutions’ comprehensive portfolio of document management products and services designed to help law firms and corporate counsel manage their entire document workflow, from on-site copy and mail centers, to off-site imaging and processing work and other litigation support services.

About HSSK
HSSK (www.hssk.com) was formed in 2001 through the merger of the practices of Schwartz, Spilker & Company and Hill Valuation Group. HSSK has offices in Houston, Dallas and Washington, D.C. serving clients throughout the United States and internationally. The firm has a reputation of going beyond the routine to provide an extra dimension in quality, effort and service for its clients.

About IKON
IKON Office Solutions, Inc. (www.ikon.com), a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency.  IKON integrates copiers, printers and MFP technologies, and document management software and systems, to deliver tailored, high-value solutions, implemented and supported by its team of services professionals.  IKON leverages the manufacturing and engineering expertise of Ricoh, a more than $21 billion global technology innovator, with the experience and reach of its locally based sales and services teams, to provide end-to-end solutions and one of the industry’s broadest portfolios of document management services, including on-site and off-site managed services, technical service and support, and customized workflow design and implementation.

About Ricoh Americas Corporation
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh’s fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at www.ricoh-usa.com.

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