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InfoTrends and Strategy Development Announce Development of Managed Print Services e-Learning Program

2 Sep, 2009

InfoTrends and Strategy Development Announce Development of Managed Print Services e-Learning Program


Weymouth, MA (August 2009) - InfoTrends, the leading worldwide consulting firm for the digital imaging and document solutions industry, and Strategy Development, a management consultant and advanced sales training firm, announced today the development of a new e-learning portal focused on Managed Print Services (MPS) Sales Training. The Web-based training program is designed to educate sales reps, sales management and principals on the requirements for a successful MPS strategy and sales execution plan around Managed Print Services. The portal offers a self-paced curriculum with guided audio and engaging interactive exercises that are available 24 hours a day - at an affordable price. “We are pleased to have the opportunity to partner with Strategy Development. The combination of our knowledge and expertise in Managed Print Services with Strategy Development’s proven advanced MPS training capabilities will ensure that we will deliver a comprehensive and effective e-learning curriculum,” said Jon Reardon, InfoTrends Group Director, Office Document Technologies. “Sales executives will come away from this learning experience with the necessary sales knowledge to engage their customers throughout the entire MPS process.” “Our team is excited to be partnering with InfoTrends on this training initiative,” commented Tom Callinan, Managing Principal of Strategy Development. “InfoTrends has a strong team that produces high-quality research in the MPS space that compliments Strategy Development’s knowledge of the MPS sales cycle and process.” The Managed Print Services curriculum consists of seven courses, which together make up the Managed Print Services Certificate Program. Upon successful completion of all seven modules an InfoTrends Certificate of Completion is awarded. Each course follows an interactive and engaging format, providing students with a stimulating learning environment. The courses include: 1. The First Appointment 2. Developing an MPS Territory 3. Performing an Assessment 4. A Successful Strategy Session 5. Designing Winning Proposals 6. Creating an MPS Contract 7. Maintaining Your Customer’s Investment and Yours An intelligent GUI provides a graphically interactive environment and also facilitates free navigation (pause, play, go back, go forward) within each module to maximize comprehension. An indexed Table of Contents enables students to go back and review topics as many times as desired. The student’s progression through the course is logged and tracked, allowing them to exit if necessary and later re-enter to finish the course when time permits. The Managed Print Services Certificate program will be available in October 2009. Equipment providers, franchisees, and industry organizations who wish to offer Managed Print Services Sales Training to their customers, franchises, or member bases should contact Scott Phinney at 781-616-2100, ext. 123 or via e-mail at scott_phinney@infotrends.com. InfoTrends, a Questex company, is the leading worldwide market research and strategic consulting firm for the digital imaging and document solutions industry. We provide research, analysis, forecasts, and advice to help clients understand market trends, identify opportunities, and develop strategies to grow their businesses. Additional information about InfoTrends is available on the Web at www.infotrends.com. Strategy Development is a management consulting firm for the technology and outsourcing space specializing in business planning, sales effectiveness, advanced sales training, and operational and service improvement. Additional information about Strategy Development is available on the Web at www.strategydevelopment.org.



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