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InfoTrends Reports Business Scanner Use Is On The Rise

1 Apr, 2011

InfoTrends Reports Business Scanner Use Is On The Rise

(Weymouth, MA) March 30, 2011…According to InfoTrends, business scanning is on the rise. New research shows that content management initiatives, an increased focus on paper conversion, and emerging mobile technologies are driving increased usage. InfoTrends investigates end-user behaviors and trends in a new report entitled Business Imaging Scanner End-User Survey: 2010.

When asked how the use of scanners within their organizations was changing, over half of the survey respondents reported (52%) that it was increasing. Less than 5% of total respondents believed that scanning was decreasing within their organizations.

How is the use of scanners changing within your organization?

InfoTrends believes that this proliferation of scanning is being driven by three key factors – the need to manage content, process improvement, and mobility.

Despite some rebounds in the economy, the philosophy of “doing more with less” is still very prevalent in the corporate world. Businesses are focused on streamlining business processes and creating operational efficiencies. Scanners often fit into this process by digitizing documents or intelligently capturing data. Converting static data quickly can often mean significant time savings, as well as process and cycle time improvements that can translate into revenue gains. According to the survey, 45% of respondents indicated that their use of content management systems was increasing. Approximately 44% reported their scanned documents were being managed with that system. As more companies institute content management strategies, InfoTrends expects to see a further increase in scanning.

Over half of the survey participants worked for companies with corporate initiatives to convert paper to electronic. Paper conversion for archival is not a new concept for corporations, however, the need for cost controls as well as improved productivity and efficiency is driving new scanning initiatives. InfoTrends feels that this enhanced interest coupled with a demonstrated value proposition for workflow serves to highlight the benefit of a data capture device. Capturing content from a scanned image and then enacting workflow instructions becomes a powerful tool for applications, such as accounts payable and receivable. The ability to shorten the time from order to cash in any organization can yield enormous results going directly to the bottom line. Therefore, InfoTrends expects to see a continued focus on intelligent capture activities, OCR, and workflow to move the content around.

As mobile technology (such as smartphones, mobile phones, and tablets) becomes a primary means of communication for office workers, InfoTrends expects to see an increased demand for scanners that offer mobility. These devices will be compact with simple connectivity to mobile devices and services in the cloud. The convenience of using a scanning device to capture a receipt, a signed contract, or an invoice while on the go is clearly identifiable. As more mobile scanners are introduced to the market, InfoTrends expects to see an uptick in scanner use from mobile knowledge workers and the emergence of new uses and applications

InfoTrends Business Imaging Scanner End-User Survey: 2010 provides further insight into key trends affecting the market and offers advice on steps vendors must take to remain profitable into the future. The survey profiles micro, small, medium and large sized companies for their views on scanning usage as well as investment and purchasing decisions.

This report is available for purchase. For more information or to purchase this report visit our online store or contact Robyn Wuori at +1 781 616 2103 or e-mail robyn_wuori@infotrends.com.

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