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ITEX 2011 Expo & Conference Announces Two Pre-Conference Workshops

13 Jan, 2011

ITEX 2011 Expo & Conference Announces Two Pre-Conference Workshops

Newton, MA (January 13, 2011) - ITEX 2011 Expo & Conference kicks off their overall show agenda with two special event, half day workshops available the day prior the general Expo & Conference opens, for those professionals looking to focus on specific in depth information in two distinct workshops: Managed Services and Service Operations, respectively.

ITEX 2011 Special Pre-Conference Workshops
The “Transforming Your Business - Moving Beyond Hybrid forum is presented by leading analyst firm InfoTrends and management consulting firm Strategy Development, Inc. This interactive workshop shows you how to move beyond equipment to managed services for huge revenue potential, and includes strategies and opportunities for expanding this initiative. Additionally, a separate workshop on “Enhancing Your Service Operations” led by key service professionals from U.S. Fleet Tracking, Pros Elite Group (BEI Pros), Digital Gateway, and multiple Dealers who will present hands-on information, make this a must attend workshop. Depending on your needs, don’t miss the opportunity for in depth education from one or both of these top quality workshops!

Workshop 1: Transforming Your Business - Moving Beyond “Hybrid

This ½ day interactive, hands-on workshop for dealer principals and business professionals is led by the industry’s leading consultants and research analysts who are experts in addressing the need of the channel (with how-to methods) to move beyond equipment to managed services for huge revenue potential. Each session will focus on the present and next generation strategies, services and technologies (including MNS, MPS, MS) and where the real opportunities are available to expand into areas that gain additional revenues and differentiation.

Workshop 2: Enhancing Your Service Operations: From Benchmarks to Proactive Service Dispatch

In this interactive Service workshop collaboratively led by industry service experts partnered with successful dealership representatives, key components in service operations are diagnosed – then transformed – with “how to” information that will lead to enhanced service operations, maximized productivity, and increased bottom line profitability. In this workshop you will first get the new level of operational and financial benchmarks needed today, from service consultants who share the best strategies of successful company assessments and, as importantly, the execution steps that must be taken to attain high profit & operational performance from your service organization. You will learn credible ways to differentiate yourself from the competitors within your market.

Location / Date:

ITEX 2011 Expo & Conference
Special Pre-Conference Workshops: March 21, 2011  1:00PM - 5:00:PM

*General Show Dates March 22-23, 2011
Walter E. Washington Convention Center, Washington, DC

To get more details go to Pre-Conference Workshops or www.itexshow.com.

There are a variety of conference packages to meet your time and budget. Click here to see all conference prices and packages!

About ITEX
ITEX, a leading annual trade expo and conference for the office solutions and imaging channel, is in its eleventh year, and brings together dealers, resellers, distributors, OEMs, vendors, VARs, ISVs, industry groups & associations to engage in quality education, product exhibits and professional services meant to improve their business initiatives. ITEX is a division of Questex Media Group. Information at www.itexshow.com

About Questex Media Group 
Questex Media Group LLC is a global, diversified business-to-business integrated media and information provider, headquartered in Newton, Massachusetts. Questex serves several industries including technology and telecommunications, through a range of well-established, market-leading publications, events, interactive media, research, information and integrated marketing services. The company's media properties include over 100 print and digital media publications, 45 conferences, tradeshows and events, as well as a range of research, data and information products. The company's businesses are managed through operating companies including Questex Media Group; InfoTrends, Inc., Imaging Network (ITEX and imageSource Magazine), and; McLean Events International, Ltd, a world-leading producer of appointment-based events. The company's combined operations include more than 400 employees in offices throughout North America, South America, Asia and Europe. For more information, visit http://www.questex.com/.

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