Kodak Versamark to Show Axeda DRM Solution at DRUPA27 Apr, 2004
Kodak Versamark to Show Axeda DRM Solution at DRUPA
MANSFIELD, MA and DAYTON, OH— Axeda Systems Inc., a provider of device relationship management (DRM) enterprise software and services, and Kodak Versamark, a wholly owned subsidiary of Eastman Kodak, has announced they will jointly showcase Axeda's DRM solution at the DRUPA show in Düsseldorf, Germany from May 6-19. Everyday intelligent devices such as copiers, building control units, medical devices, computers and storage systems, and industrial machines are an important new source of business information. Device relationship management systems allow companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, device relationship management technology provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Kodak Versamark will showcase how the Axeda DRM solution provides proactive customer service for their line of high-speed digital printing systems. Axeda DRM is loaded with key features that provide remote monitoring capability to Kodak Versamark service personnel, capturing hundreds of data points from the print engines and providing live and historic information vital for diagnosis and troubleshooting. The system incorporates multiple automated alarms that allow for prompt service interventions. Notifications are automatically generated to trigger corrective or investigative action by service, without the need for intervention on the part of Kodak Versamark's customers. Most of these alarms are very early indicators that prevent printers from suffering downtime and allowing for repairs to be accomplished during scheduled maintenance periods. The key customer benefit is increased equipment uptime and productivity. "We are excited at the opportunity to showcase our new technology and our leadership as a provider of digital printing solutions at this major international event in the printing industry," said Kazem Samandari, vice president, global marketing and product management for Kodak Versamark, Inc. "It is a great opportunity to showcase our latest technology and newest production printing systems in our first international exhibition as Kodak Versamark." "The DRUPA show is an important event in the printing industry that offers innovative companies like Axeda and Kodak Versamark an important platform to showcase how we are collaborating to address the needs of the digital printing industry," said Dale Calder, founder and president of Axeda Systems. "We are excited to be working with innovators like Kodak Versamark who are taking advantage of DRM technology to offer their customers exceptional customer support." For more information visit www.kodakversamark.com.