Managed Print Services Newsletter Highlights Print Audit In Two Feature Articles3 Sep, 2008
Managed Print Services Newsletter Highlights Print Audit In Two Feature Articles
Calgary, Alberta - September 2, 2008 - Photizo Group's quarterly newsletter MPS Insights strives to offer readers an unbiased and informed view of the developing Managed Printing Services (MPS) market and to showcase the industry's best practices. The recently published inaugural issue highlights both Print Audit's recent success and the success of one of Print Audit's customers.
The first article featured an interview with Print Audit President John MacInnes, in which the CEO discussed the state of the MPS industry; as well as Print Audit's unique business model and philosophy. MacInnes opens the interview by discussing the general importance of MPS solutions in significantly reducing costs for companies.
"Printing costs are the last bastion of uncontrolled spending in an organization," MacInnes said. "Document production costs are typically in the top 5 costs within an organization. This corresponds with studies which pinpoint corporate printing expenses at up to 3% of a company's annual revenues."
However, MacInnes also makes it clear that having a successful print management company is not solely about the software solutions - he explains that many of Print Audit's achievements are the result of a company that values family, integrity, respect, growth, and fun. He also discusses the importance of providing top-notch customer service.
"The really strong companies are those that take care of their customers," MacInnes told MPS Insights. "It's all about helping to solve the problem - do what you say you are going to do and take care of the customer."
The next newsletter article profiled Kearns Business Solutions and their recent move from being a simple copier dealer to being an MPS-capable IT dealer with the help of Print Audit. In the article, Director of Technology Ken Stewart explains the many reasons his company decided to begin an MPS program and their experience working with Print Audit.
"There is nothing that competes with Print Audit. Their support is the best, bar none. Their software is heads and shoulders above other software available."
Stewart also echoed MacInnes' assertion that Print Audit's goal of best-in-class customer service is integral to success in the field.
"This is not an opportunity to go out there and rob your customers' blind, which is what I've been hearing some of these vendors and dealers saying," Stewart said. "We have come to the conclusion that taking care of customers is the way to do business."
To download a copy of MPS Insights, please visit: http://www.printaudit.com/inthenews.asp?nav=navuniv&SectionContent=inthenews