Metrofuser Issues Strong Recommendation for Power Conditioning Products to Improve Print Device Reliability20 Jul, 2011
Metrofuser Issues Strong Recommendation for Power Conditioning Products to Improve Print Device Reliability
Los Angeles, CA - July 18, 2011 - Laser printer parts manufacturer Metrofuser has issued a Power Conditioning recommendation for business users of laser printers. The company’s research reveals a significant percentage of failures can be traced back to dirty power delivery to these devices. Metrofuser is launching a campaign to educate service providers on the risks of running printers, copiers and MFP’s without power conditioning devices and how to provide solutions.
A quick review of just about every utility company’s website reveals widespread voltage inconsistencies in the power grid. Many end-users incorrectly believe relying on retail surge protectors will protect them adequately. The reality is they will do little, as they don't condition power in today’s sensitive office equipment.
Metrofuser's Engineering department conducted extensive research which revealed power issues to be an integral point of failure. Research compiled from warranty failures, technical support case studies and forensic analysis has revealed power fluctuations to be a major contributor to device failures. Poor power can show up as sporadic problems including paper jams, error codes and image defects. Eliminating the dirty power variable is a precursor to diagnosing most intermittent device errors.
The explosive growth of the managed print services (MPS) industry model has led service providers to take responsibility for the hardware fleets while leaving power conditioning to the end-users with little support or guidance being provided.
For further information on how dirty power and voltage inconsistencies can affect office machines, Metrofuser recommends these publicly available studies:
Industry Analysts BEI Study
Metrofuser recommends power protection products like those manufactured by ESP as they offer excellent protection at a reasonable price. ESP devices provide unparalleled power conditioning and sophistication that goes beyond protecting the device. These power filters protect the labor, parts and travel expenses to service the device should the power filter fail, or fail to protect the connected device. ESP Power Filters reduce service calls, reduce down time by helping machines operate at 100% maximum efficiency, improve MCBVs by 16%, helping eliminate no-problem found calls, and help avoid replacing unnecessary parts. Preventing just one service call in a year will payback the device in its entirety.
ESP’s latest Power Conditioning System, the NextGen PCS, records power events such as over-voltage, under-voltage, surge, and power outages occurring in your customer’s environment. Using the optional NextGen interface, technicians can connect their PCs to export the filter’s event history or view it onsite, allowing them to quickly diagnose and eliminate power quality issues affecting the dependability and reliability of the installed Copier, Printer, or MFP device. For more information about ESP products contact Metrofuser at 888-387-3771 ext 128
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.