Multi-Laser Completes Annual ISO Audit10 Apr, 2006
Multi-Laser Completes Annual ISO Audit
Brian Cosgrove, President and
CEO of Multi-Laser Inc. is proud to announce the recent success of an ISO audit
performed by SGS International Certification Services Canada Inc.
Multi-Laser completed the two day ISO audit which provided a third party, unbiased evaluation of Multi-Laser’s procedures and quality processes. The objective of the audit was to confirm that the management system has been established and executed in accordance with the requirements of ISO audit standards.
The audit focused on meeting with the entire Multi-Laser team to review established quality objectives. Areas reviewed included monitoring and measuring overall customer care and customer satisfaction. In addition, the auditor reviewed the procedures in sales and the production department, reviewing the current corrective and preventative actions process.