New B2B Dealer Website Launched by TonerZone12 Sep, 2002
New B2B Dealer Website Launched by TonerZone
TonerZone.com Inc., The new B2B website is a completely integrated application to help dealers manage all of their business processes more efficiently and effectively, including placing orders online, history of sales contacts, purchases and payments, outstanding invoices, status of recent orders, tracking numbers, return authorizations and refunds. It also includes a complete history of all support cases and their status. Dealers can save time and money and get unprecedented visibility into their operations by utilizing one centralized and up-to-date database, ending the headache of tracking orders manually, requesting copies of invoices, and leaving messages for sales reps. “Having the right information available when you need it makes the difference between providing standard service and superb service” says Ilan Douek, President of TonerZone.com Inc. “Our dealers need to effectively communicated with their customers, provide them tracking #’s, and get the products delivered quickly”.