New Business Management Software Solution15 Feb, 2005
New Business Management Software Solution
IT Portfolio, a national Information Technology service and support firm headquartered in Denver, CO., has expanded the functionality of their hosted customer relationship management (CRM) solution that enables copy and print dealers to decrease costs, increase productivity, improve customer service and boost sales by strategically managing and utilizing customer sales , service and meter information. The solution, called ‘ProfIT™,’ is a powerful and affordable alternative to traditional CRM products.
ProfIT is completely compatible with standard industry accounting databases such as OMD, dispatch systems such as (XXX) ADS and meter capture solution such as JetAdmin. This first of its kind integration allows companies to use the information in those databases company-wide in a myriad of ways to build their business through better communication with current and prospective customers. For example, ProfIT provides sales and sales managers with daily updates as to their account volume, as well as identifies and warns both sales and service of problematic equipment. The ability of the software to proactively manage the existing the service base is essential to providing the time to expand the customer base.
IT Portfolio • 800-759-3630 • www.itportfolio.com