New Features for DocuWare REQUEST Mobile Document Pool14 May, 2008
New Features for DocuWare REQUEST Mobile Document Pool
DocuWare’s Integrated Document Management (IDM) software product DocuWare REQUEST, allows users to archive documents on any storage media, together with convenient search and display functions, with fulltext and foreign format viewer. The portable file cabinets are independent of any system – no software installation is required on the local computer.
Whether it’s document distribution, long-term archiving, backup or disaster recovery – mobile file cabinets created with DocuWare REQUEST offer a convenient solution for every situation. Users can store complete file cabinets or selected documents on any storage media, including CD, DVD, Blu-ray Disc (BD), USB stick or external hard drive, regardless of format or volume. For example, you can archive around a million scanned pages on a 50 GB Blu-ray Disc – that’s about 2,000 folders! The mobile document pool can be accessed at any time, anywhere, without the need for a DocuWare Client. The search and display functions, as well as the fulltext and foreign format viewer are all supplied on the compact storage media. There’s no software installation involved, so searching is very fast.
Statutory retention periods require that documents are archived for many years. But over time, the software that created an invoice may be outdated and may even no longer be available on the market. DocuWare REQUEST stores documents independently of any system so they can still be accessed, even decades later.
Typical applications include sales and technical customer service. Field operators can use the filters to create their own personal DVD of documents like leads, quotes, contracts, invoices and other sales-related literature. Service engineers can be given a DVD containing all the manuals, plans and spare parts for technical equipment. With the result that all the documentation they need is on hand, always up to date, and can be accessed without an Internet connection.
Detailed selection options
New DocuWare REQUEST 5.1 also makes managing large scanning projects easy. An extensive media management system means that if file cabinets are very large you can distribute the search feature, the database and the documents over several storage media. The user can then decide if only new documents added should be automatically burned onto a DVD together with the complete database. The updated database contains the index information for all documents, including those which the customer has already received on previous media. This ensures that all data can always be searched on the latest DVD. The mobile document pool is kept constantly up to date.
DocuWare REQUEST is now included in the standard IDM solution package, providing users with a long-time archiving feature and an automatic backup at no extra license cost.
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